Roadzen’s Claims Management Platform Qorus-NTT DATA Innovation in Insurance Awards 2026

Roadzen’s Claims management platform revolutionizes insurance claims processing by leveraging AI, computer vision, and proprietary CORE technology. Designed to address inefficiencies in traditional claims workflows, Claims automates damage assessment, streamlines communication, and accelerates settlements. The platform integrates seamlessly with insurers, automakers, and fleets, enabling real-time image-based damage evaluation, repair cost estimation, and transparent claims management. With features like dynamic forms, API libraries, and 24/7 digital payment processing, Claims delivers a user-driven, paperless experience. Trusted by over 100 enterprise clients globally, Claims has processed claims for 30M+ vehicles, reducing settlement times by 85% and enhancing customer satisfaction. 

Claims has significantly improved efficiency and customer satisfaction in insurance claims processing. By reducing settlement times by 85%, the platform has streamlined operations for insurers, automakers, and fleets globally. Its AI-driven assessments have minimized fraud, enhanced transparency, and cut operational costs.  

Claims’ innovation lies in its AI-powered CORE engine, which processes real-time images using over 100 data science models to assess vehicle damage and recommend repair or replacement instantly. By integrating computer vision, convolutional neural networks, and proprietary imaging technology, Claims eliminates human bias and accelerates decision-making. Its modular design supports dynamic forms, API integrations, and role-based workflows, ensuring adaptability across insurers and geographies. Features like Stream for real-time communication and a camera SDK for precise damage capture redefine claims management. This end-to-end platform transforms complex, manual processes into seamless, automated experiences, setting a new standard in InsurTech innovation.