Axis Conversational Banking – Unified GenAI-Powered Customer & Agent Experience Platform (AHA 2.0) Qorus-Infosys Finacle Banking Innovation Awards 2026

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Axis Bank

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11/06/2026 Banking Innovation
Axis Bank’s Conversational Banking platform, powered by GenAI (AHA 2.0), delivers seamless omnichannel experiences with automation and agent assist, enabling 70+ journeys, ~90% accuracy, and ~40% reduction in escalations

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