Reinventing the Way We Serve: A Customer-Centric Operational Transformation Qorus-Infosys Finacle Banking Innovation Awards 2026

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Mauritius Commercial Bank

MCB Ltd, a subsidiary and the mainstay of MCB Group Ltd, is the longest-standing and leading banking institution in Mauritius. Over time, we have diversified our business activities across market segments and geographies. We are actively involved in various markets across sub-Saharan Africa, while remaining alert to relevant growth opportunities...

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17/06/2026 Banking Innovation

MCB transformed Business Banking Operations through automation, digital enablement, governance redesign and agile team structures, accelerating service delivery, enhancing accountability, and creating a scalable, customer-centric servicing model.

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Reinventing the Way We Serve: A Customer-Centric Operational Transformation Qorus-Infosys Finacle Banking Innovation Awards 2026

Submitted by

Mauritius Commercial Bank

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