For reservations:

Please, send an email to:  olga@qorusglobal.com

We’ll explore:

• 10+ real case studies across customer service, risk, lending, ESG, and internal operations

• How banks are building internal GenAI capacity

• Challenges around trust, automation, and identifying the right AI ideas

• Live discussion on common priorities and practical examples

Target Audience:

Forward-thinking banking professionals - including leaders in business, operations, innovation, risk, and technology - who are exploring how to move GenAI from hype to real-world impact.

Why Join?

• Peer-driven insights from over 10+ real use cases across the banking sector

• Learn how to identify and validate your own GenAI opportunities

• Understand what’s working (and what’s not) in GenAI adoption

• Discover strategies to build internal AI capacity

• Join a collaborative space - not a product pitch

After the webinar, we’ll offer follow-up discovery sessions for participants interested in exploring use cases in more depth.

Webinar Agenda:

10:00 – 10:10 | Welcome & Context Setting

• Quick intro and session goals

• Why now is the moment for GenAI in banking

10:10 – 10:40 | Case Studies: AI & GenAI Across Banking

Structured by department:

• Customer Service: Intelligent virtual assistants, knowledge base automation

• Compliance & Risk: Document analysis, regulatory updates, anomaly detection

• Lending & Credit: Underwriting automation, portfolio analysis

• Operations: Document processing, workflow automation

• Bonus: Cross-departmental GenAI (collaboration, chatbots, knowledge sharing)

10:40 – 10:50 | AI Adoption Roadmap for Banks

• Educate → Ideate → Prototype → Scale

• In-house vs. partner execution

• How to identify and scope valuable internal use cases

10:50 – 11:00 | Key Challenges of GenAI in Banks

• Trust, explainability, hallucinations

• Data readiness and governance

• Balancing automation with human-in-the-loop systems

11:00 – 11:10 | Break (Quick Stretch + Poll)

Breakout room activity:

• Match similar banks or roles

Sample discussion questions:

• “What’s one AI/GenAI idea or challenge you’re thinking about right now?”

• “What’s your #1 AI opportunity or roadblock?”

11:10 – 11:50 | Interactive AI Ideation & Discussion (Live Workshop)

• Facilitated group sharing: pre-submitted ideas + live chat input

• 2–3 top ideas discussed per theme

• Live whiteboarding or annotation (Miro, Jamboard, Zoom Whiteboard, etc.)

11:50 – 12:00 | Wrap-up + Free 1:1 Briefing Offer

• Summary of key takeaways

• Invite for 1:1 sessions to explore ideas in detail

• Post-event report: key GenAI themes in banking

• Call to action: book a briefing and join an innovation track (if applicable)