Digital banking is evolving faster than ever. GenAI has already transformed the industry by delivering highly personalized experiences and accelerating content creation, allowing banks to better connect with each customer. Now, Agentic AI is taking this transformation further, enabling banks to shift from reactive service—waiting for customers to ask for help—to proactive engagement, anticipating customer needs and acting on their behalf.

This shift is making “frictionless” banking a reality. AI systems can now deliver seamless, end-to-end experiences, removing the delays, obstacles, and repetitive steps that frustrate customers. The result is interactions that feel intuitive, human, and consistent, whether a customer is checking balances, exploring new services, or making financial decisions.

In this 90-minute webinar, we’ll explore how GenAI and Agentic AI are rewriting digital banking experiences. You’ll learn how these technologies help banks innovate faster, reduce time-to-market for new products, and deliver hyper-personalized interactions at scale—raising the bar for what customers expect from modern banking.