Are you interested in understanding how to move from a rather product-oriented Open Banking approach to an Open X mindset focused on customer experience and collaboration with new players? Join us on an exclusive private presentation surrounding the World Retail Banking Report 2019 prepared by Efma and Capgemini on 15th of January in Paris from 8:30 am. 

Our speakers will bring the report to life by answering the following questions:

- How to reinvent the customer experience in a context of Retail Banking under stress?
- Are partners in an open ecosystem an effective lever for improving the customer experience?
- Are customer experience and profitability compatible?

As a guest of Capgemini and Efma, admission is free and pre-registration is required as places are limited. All participants will receive a free copy of the 2019 World Retail Banking Report.