SME onboarding transformation: A layered approach

SME Banking
26/01/2024 Video

Martin Jones and Robyn Easton-Fei, both experts in SME onboarding at EY, delve into the perpetual challenge of ensuring that onboarding is as seamless and efficient as possible, all while maintaining the safety of both the bank and its clients.

They proceed to showcase EY's layered approach to onboarding transformation and outline three key methods for achieving lasting value throughout the onboarding journey.

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