• 29 Nov
  • -
  • 03 Dec

Monday 10:00 AM to Friday 1:00 PM

EfmaLIVE Inspire Change 2021

Open Finance
EfmaLIVE Inspire Change is back again for a second year!
This year’s event will focus on how the financial services industry can reinvent and transform itself. The series will take place during the week of November 29th - December 3rd and will provide the ideal opportunity to connect with peers from all over the globe and shore up plans for the future with concrete actions.


Day 1 - Workforce transformation and talent management

As banks and insurance companies established next-generation technologies, some financial institutions are already stepping up effectively and at scale – but it’s still a big challenge for many of them. On Day 1, we will focus on initiatives that financial institutions are carrying out at reskilling and the future of work.

Day 2 - Fintech & Insurtech collaboration

Open banking is changing the way banks work, operate, and deliver to their customers. Day 2 looks at how to maximize outcomes through collaboration with the help of Open Banking. Practitioners will showcase their best use cases & solutions and demonstrate how to derive value through partnerships and enable opportunities through data.

Day 3 - Customer journey transformation

Customer journeys are now transforming rapidly and often entirely digitalized. Furthermore, customer awareness and climate concerns have placed ESG matters firmly on every institution’s radar. Customers now seek purposeful banking and banks are responding with new offerings and business models.

Day 4 - Future innovations

Post-pandemic world has redifined bank-fintech partnerships. During Day 4, you will hear success stories from the most innovative players in the industry. We will be joined by the winners of 2021 Efma–Accenture Banking Innovation Awards who will share global best practices that accelerate the transformation of banking of the future.  Aditionally, we will discuss what are top digital trends in the industry that are transforming the way banks operate and how they are innovating to engage with customers.

Day 5 - Insurance of the future

The insurance market is evolving very rapidly. Indeed, innovation and new technologies are essential to customer experience and satisfaction. The most innovative insurers will share with us what their methodology is like, their roadmap and how they become champions of innovation. We will also have the opportunity to hear about the latest trends, new technologies, big data, blockchain and artificial intelligence. Furthermore, we will get an overview of the impacts on sustainability and what green insurance is.

Event presentation


profile picture of John Berry John Berry Qorus CEO
profile picture of Olivier Guillaumond Olivier Guillaumond ING Bank Global Head of Innovation Labs and Fintechs
profile picture of Deepak Sharma Deepak Sharma Kotak Mahindra Bank President & CDO
profile picture of Slawek Koziol Slawek Koziol ADAPTOVATE Project Lead – Europe
profile picture of Yvonne Holmes Yvonne Holmes Allied Irish Banks Chief Sustainability Officer
profile picture of Peter Neufeld Peter Neufeld EY Partner
profile picture of Pedro Sousa Cardoso Pedro Sousa Cardoso Emirates NBD Chief Digital Officer - Retail Banking and Wealth Management
profile picture of Bert Vanspauwen Bert Vanspauwen IBM Partner, EMEA Identity and Access Management Leader
profile picture of Jim Marous Jim Marous The Financial Brand Owner and Publisher of Digital Banking Report, Co-Publisher of The Financial Brand
profile picture of Jean-Marc Pailhol Jean-Marc Pailhol ALLIANZ GROUP Allianz Partners Board member & GSP Chief Officer
profile picture of Nina Jais Nina Jais Accenture Managing Director Sustainability Strategy
profile picture of Angelo Di Rocco Angelo Di Rocco Generali Group BD & Partnerships Manager
profile picture of Anton Ossip Anton Ossip Discovery CEO
profile picture of Jonathan Larsen Jonathan Larsen Ping An Group (Pingan) Chief Innovation Officer
profile picture of José Antonio Molleda Fernández José Antonio Molleda Fernández Allianz Partners Global Head of Product Management and Innovation - Home Line of Business
profile picture of Frank Desvignes Frank Desvignes GROUPE AXA Global Head of Open Innovation AXA Next
profile picture of Fahim uz Zaman Fahim uz Zaman Qorus General Manager, Middle East and Africa
profile picture of Burcu Küçükünal Burcu Küçükünal Akbank Strategy and Innovation Senior Vice President
profile picture of Sarp Demiray Sarp Demiray European Merchant Bank CEO
profile picture of Carmela Gómez Castelao Carmela Gómez Castelao BBVA Head of Global Open Banking Program
profile picture of Paolo Barbesino Paolo Barbesino Emirates NBD SVP, Head of Multichannel Banking
profile picture of Khomotso Molabe Khomotso Molabe Standard Bank Chief Engineering Officer
profile picture of Monika Hruba Monika Hruba Ceska Sporitelna CX Area Lead
profile picture of Juan Rosas Juan Rosas EVO Banco CCO
profile picture of Karin Van Hoecke Karin Van Hoecke KBC Bank General Manager, Digital Transformation and Data
profile picture of Carlo Panella Carlo Panella ILLIMITY GROUP COO - Head of Direct Banking & Digital Operations
profile picture of Pinar Güzey Pinar Güzey Quick Sigorta (Maher Holdings) Chief Digital Officer & Chief Marketing Officer
profile picture of Sanat Rao Sanat Rao Infosys Finacle CEO
profile picture of Andres Bianchi Andres Bianchi Banco Santander Global HR Transformation Director
profile picture of Andrea Tessera Andrea Tessera Banca Sella Head of Banking as a Service
profile picture of Cristina Bellido Cristina Bellido VidaCaixa Head of Advanced Analytics
profile picture of Didier Lallemand Didier Lallemand Société Générale Group Managing Director, Société Générale Ventures
profile picture of Elias Ghanem Elias Ghanem Capgemini Global Head of Capgemini Research Institute for Financial Services
profile picture of Sonia Wedrychowicz Sonia Wedrychowicz McKinsey & Company Partner
profile picture of Aude-Marie Rey Aude-Marie Rey Groupe Bizness Director Digital Learning Offer
profile picture of Patrice Amann Patrice Amann Microsoft EMEA Regional Business Lead - WW Financial Services
profile picture of Luis Hernández Rodríguez Luis Hernández Rodríguez El Corte Inglés Seguros Chief Digital Officer | eCommerce, Sales and Digital Marketing Director @ Insurance Division
profile picture of Tamara van den Ban Tamara van den Ban Standard Chartered Bank Global Head Client Solutions, Personal Banking
profile picture of Luca Russignan Luca Russignan Capgemini HEAD OF INSURANCE
profile picture of Sandrine Girszyn Sandrine Girszyn AXA XL Chief Human Resources Officer, APAC & Europe
profile picture of Gabriele Friedinger Gabriele Friedinger ING-DiBa Austria Head of HR
profile picture of Sameer Gupta Sameer Gupta DBS Bank Singapore Group Chief Analytics Officer & Managing Director
profile picture of peter ohnemus peter ohnemus Dacadoo President & CEO
profile picture of Tatiana Sýkorová Tatiana Sýkorová Union HR Director
profile picture of Christian Schwarz Christian Schwarz Business Analyst
profile picture of Manuel Cantalapiedra Manuel Cantalapiedra Banco Santander Chief Digital Solutions Officer Europe
profile picture of Cesar Cundari Cesar Cundari CaixaBank Director of Customer Experience Labs
profile picture of Joel Agard Joel Agard Zurich Insurance Group Senior Innovation Manager
profile picture of Pedro Muñoz Román Pedro Muñoz Román BBVA Head Open Innovation Spain
profile picture of Santiago Sanchez Santiago Sanchez Chubb Europe Head of Digital, EMEA
profile picture of Santiago Hidalgo Santiago Hidalgo Banco Pichincha Head of Segments and Digital Business
profile picture of Richard Snel Richard Snel Microsoft Senior Sales Director
profile picture of Stanislav Tichý Stanislav Tichý humancraft Co-Founder and Partner
profile picture of Aleksandra Buczkowska Aleksandra Buczkowska mBank Managing Director for Retail Products and Client Segments mBank S.A. (Commerzbank Group)
profile picture of Manohar Chadalavada Manohar Chadalavada Standard Chartered Bank Global Head, AI, Ecosystems and Open Banking, Group Personal & Business Banking
profile picture of Vishal Lyle Maharaj Vishal Lyle Maharaj Nedbank Digital Fast Lane Executive and Commercial Head of Avo
profile picture of Graham Flower Graham Flower Aol Director
profile picture of Stéphane Theocharis Stéphane Theocharis Allianz France Deputy Director of Training Department
profile picture of Vitold Sanotskyy Vitold Sanotskyy Digital Banking Expert


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