Day 1 - Workforce transformation and talent management
As banks and insurance companies established next-generation technologies, some financial institutions are already stepping up effectively and at scale – but it’s still a big challenge for many of them. On Day 1, we will focus on initiatives that financial institutions are carrying out at reskilling and the future of work.
Day 2 - Fintech & Insurtech collaboration
Open banking is changing the way banks work, operate, and deliver to their customers. Day 2 looks at how to maximize outcomes through collaboration with the help of Open Banking. Practitioners will showcase their best use cases & solutions and demonstrate how to derive value through partnerships and enable opportunities through data.
Day 3 - Customer journey transformation
Customer journeys are now transforming rapidly and often entirely digitalized. Furthermore, customer awareness and climate concerns have placed ESG matters firmly on every institution’s radar. Customers now seek purposeful banking and banks are responding with new offerings and business models.
Day 4 - Future innovations
Post-pandemic world has redifined bank-fintech partnerships. During Day 4, you will hear success stories from the most innovative players in the industry. We will be joined by the winners of 2021 Efma–Accenture Banking Innovation Awards who will share global best practices that accelerate the transformation of banking of the future. Aditionally, we will discuss what are top digital trends in the industry that are transforming the way banks operate and how they are innovating to engage with customers.
Day 5 - Insurance of the future
The insurance market is evolving very rapidly. Indeed, innovation and new technologies are essential to customer experience and satisfaction. The most innovative insurers will share with us what their methodology is like, their roadmap and how they become champions of innovation. We will also have the opportunity to hear about the latest trends, new technologies, big data, blockchain and artificial intelligence. Furthermore, we will get an overview of the impacts on sustainability and what green insurance is.