• 29 Nov 2021
  • -
  • 03 Dec 2021

Monday 10:00 AM to Friday 1:00 PM

EfmaLIVE Inspire Change 2021

Open Finance
EfmaLIVE Inspire Change is back again for a second year!
This year’s event will focus on how the financial services industry can reinvent and transform itself. The series will take place during the week of November 29th - December 3rd and will provide the ideal opportunity to connect with peers from all over the globe and shore up plans for the future with concrete actions.


Day 1 - Workforce transformation and talent management

As banks and insurance companies established next-generation technologies, some financial institutions are already stepping up effectively and at scale – but it’s still a big challenge for many of them. On Day 1, we will focus on initiatives that financial institutions are carrying out at reskilling and the future of work.

Day 2 - Fintech & Insurtech collaboration

Open banking is changing the way banks work, operate, and deliver to their customers. Day 2 looks at how to maximize outcomes through collaboration with the help of Open Banking. Practitioners will showcase their best use cases & solutions and demonstrate how to derive value through partnerships and enable opportunities through data.

Day 3 - Customer journey transformation

Customer journeys are now transforming rapidly and often entirely digitalized. Furthermore, customer awareness and climate concerns have placed ESG matters firmly on every institution’s radar. Customers now seek purposeful banking and banks are responding with new offerings and business models.

Day 4 - Future innovations

Post-pandemic world has redifined bank-fintech partnerships. During Day 4, you will hear success stories from the most innovative players in the industry. We will be joined by the winners of 2021 Efma–Accenture Banking Innovation Awards who will share global best practices that accelerate the transformation of banking of the future.  Aditionally, we will discuss what are top digital trends in the industry that are transforming the way banks operate and how they are innovating to engage with customers.

Day 5 - Insurance of the future

The insurance market is evolving very rapidly. Indeed, innovation and new technologies are essential to customer experience and satisfaction. The most innovative insurers will share with us what their methodology is like, their roadmap and how they become champions of innovation. We will also have the opportunity to hear about the latest trends, new technologies, big data, blockchain and artificial intelligence. Furthermore, we will get an overview of the impacts on sustainability and what green insurance is.

Event presentation


profile picture of John Berry

John Berry



profile picture of Olivier Guillaumond

Olivier Guillaumond

ING Bank

Global Head of Innovation Labs and Fintechs

profile picture of Deepak Sharma

Deepak Sharma

Kotak Mahindra Bank

President & CDO

profile picture of Slawek Koziol

Slawek Koziol


Project Lead – Europe

profile picture of Yvonne Holmes

Yvonne Holmes

Allied Irish Banks

Chief Sustainability Officer

profile picture of Peter Neufeld

Peter Neufeld



profile picture of Pedro Sousa Cardoso

Pedro Sousa Cardoso

Emirates NBD

Chief Digital Officer - Retail Banking and Wealth Management

profile picture of Bert Vanspauwen

Bert Vanspauwen


Partner, EMEA Identity and Access Management Leader

profile picture of Jim Marous

Jim Marous

The Financial Brand

Owner and Publisher of Digital Banking Report, Co-Publisher of The Financial Brand

profile picture of Jean-Marc Pailhol

Jean-Marc Pailhol

Allianz Partners

Allianz Partners Board member & GSP Chief Officer

profile picture of Nina Jais

Nina Jais


Managing Director Sustainability Strategy

profile picture of Angelo Di Rocco

Angelo Di Rocco


Group Business Development & Partnerships Manager

profile picture of Anton Ossip

Anton Ossip



profile picture of Jonathan Larsen

Jonathan Larsen

Ping An Group

Chief Innovation Officer

profile picture of José Antonio Molleda Fernández

José Antonio Molleda Fernández

Allianz Partners

Global Head of Innovation (Home Line of Business)

profile picture of Frank Desvignes

Frank Desvignes


Global Head of Open Innovation AXA Next

profile picture of Fahim uz Zaman

Fahim uz Zaman


General Manager, Middle East and Africa

profile picture of Burcu Küçükünal

Burcu Küçükünal


Strategy and Innovation Senior Vice President

profile picture of Sarp Demiray

Sarp Demiray

European Merchant Bank UAB


profile picture of Carmela Gómez Castelao

Carmela Gómez Castelao


Head of Global Open Banking Program

profile picture of Paolo Barbesino

Paolo Barbesino

Emirates NBD

SVP, Head of Multichannel Banking

profile picture of Khomotso Molabe

Khomotso Molabe

Standard Bank

Chief Information Officer

profile picture of Monika Hruba

Monika Hruba

Ceska Sporitelna

CX Area Lead

profile picture of Juan Bautista Rosas Rodrigo

Juan Bautista Rosas Rodrigo

EVO Banco

Chief Commercial Officer

profile picture of Karin Van Hoecke

Karin Van Hoecke


General Manager, Digital Transformation and Data

profile picture of Carlo Panella

Carlo Panella


Chairman of the Board

profile picture of Pinar Güzey

Pinar Güzey

Quick Sigorta (Maher Holdings)

Chief Digital Officer & Chief Marketing Officer

profile picture of Sanat Rao

Sanat Rao

Infosys Finacle


profile picture of Andres Bianchi

Andres Bianchi

Banco Santander

Global HR Transformation Director

profile picture of Andrea Tessera

Andrea Tessera

Banca Sella

Chief Innovation Officer

profile picture of Cristina Bellido

Cristina Bellido


Directora de Negocio y Analytics

profile picture of Didier Lallemand

Didier Lallemand

SG - Societe Generale Group

Managing Director, Société Générale Ventures

profile picture of Elias Ghanem

Elias Ghanem


Global Head of Capgemini Research Institute for Financial Services

profile picture of Sonia Wedrychowicz

Sonia Wedrychowicz

McKinsey & Company


profile picture of Aude-Marie Rey

Aude-Marie Rey

Groupe Bizness

Director Digital Learning Offer

profile picture of Patrice Amann

Patrice Amann


EMEA Regional Business Lead - WW Financial Services

profile picture of LUIS HERNANDEZ


El Corte Inglés Seguros


profile picture of Tamara van den Ban

Tamara van den Ban

Standard Chartered Bank

Global Head Client Solutions, Personal Banking

profile picture of Luca Russignan

Luca Russignan


Head of Insurance, Capgemini Research Institute for Financial Services

profile picture of Sandrine Girszyn

Sandrine Girszyn


Chief Human Resources Officer, APAC & Europe

profile picture of Gabriele Friedinger

Gabriele Friedinger

ING-DiBa Austria

Head of HR

profile picture of Sameer Gupta

Sameer Gupta

DBS Bank Singapore

Group Chief Analytics Officer & Managing Director

profile picture of peter ohnemus

peter ohnemus


President & CEO

profile picture of Tatiana Sýkorová

Tatiana Sýkorová


HR Director

profile picture of Christian Schwarz

Christian Schwarz

Raiffeisen Bank International

Business Analyst

profile picture of Manuel Cantalapiedra

Manuel Cantalapiedra

Banco Santander

Chief Digital Solutions Officer Europe

profile picture of Cesar Cundari

Cesar Cundari


Chief Digital Officer

profile picture of Joel Agard

Joel Agard

Zurich Insurance Group

Senior Innovation Manager

profile picture of Pedro Muñoz Román

Pedro Muñoz Román


Head Open Innovation Spain

profile picture of Santiago Sanchez

Santiago Sanchez

Chubb Europe

Head of Digital, EMEA

profile picture of Santiago Hidalgo

Santiago Hidalgo

Banco Pichincha

Tribe Lead Segments and Digital Business

profile picture of Richard Snel

Richard Snel


Senior Sales Director

profile picture of Stanislav Tichý

Stanislav Tichý


Co-Founder and Partner

profile picture of Aleksandra Buczkowska

Aleksandra Buczkowska


Managing Director for Retail Products and Client Segments mBank S.A. (Commerzbank Group)

profile picture of Manohar Chadalavada

Manohar Chadalavada

Standard Chartered Bank

Global Head, AI, Ecosystems and Open Banking, Group Personal & Business Banking

profile picture of Vishal Lyle Maharaj

Vishal Lyle Maharaj


Digital Fast Lane Executive and Commercial Head of Avo

profile picture of Graham Flower

Graham Flower



profile picture of Stéphane Theocharis

Stéphane Theocharis

Allianz France

Directeur Adjoint, en charge de la "Digital Sales Academy"

profile picture of Vitold Sanotskyy

Vitold Sanotskyy

Raiffeisen Bank International

Digital Banking Director


Any questions?


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