Open Finance

29/11/2021 conference

EfmaLIVE Inspire Change is back again for a second year!
This year’s event will focus on how the financial services industry can reinvent and transform itself. The series will take place during the week of November 29th - December 3rd and will provide the ideal opportunity to connect with peers from all over the globe and shore up plans for the future with concrete actions.


  • Day 1 - Workforce transformation and talent management

    As banks and insurance companies established next-generation technologies, some financial institutions are already stepping up effectively and at scale – but it’s still a big challenge for many of them. On Day 1, we will focus on initiatives that financial institutions are carrying out at reskilling and the future of work.

  • Day 2 - Fintech & Insurtech collaboration

    Open banking is changing the way banks work, operate, and deliver to their customers. Day 2 looks at how to maximize outcomes through collaboration with the help of Open Banking. Practitioners will showcase their best use cases & solutions and demonstrate how to derive value through partnerships and enable opportunities through data.

  • Day 3 - Customer journey transformation

    Customer journeys are now transforming rapidly and often entirely digitalized. Furthermore, customer awareness and climate concerns have placed ESG matters firmly on every institution’s radar. Customers now seek purposeful banking and banks are responding with new offerings and business models.

  • Day 4 - Future innovations

    Post-pandemic world has redifined bank-fintech partnerships. During Day 4, you will hear success stories from the most innovative players in the industry. We will be joined by the winners of 2021 Efma–Accenture Banking Innovation Awards who will share global best practices that accelerate the transformation of banking of the future.  Aditionally, we will discuss what are top digital trends in the industry that are transforming the way banks operate and how they are innovating to engage with customers.

  • Day 5 - Insurance of the future

    The insurance market is evolving very rapidly. Indeed, innovation and new technologies are essential to customer experience and satisfaction. The most innovative insurers will share with us what their methodology is like, their roadmap and how they become champions of innovation. We will also have the opportunity to hear about the latest trends, new technologies, big data, blockchain and artificial intelligence. Furthermore, we will get an overview of the impacts on sustainability and what green insurance is.

Event presentation



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Reinvent Forum Barcelona

Be a part of the conversation breaking down the traditional banking models as well as the Innovation Route guided by the minds behind the project of Caixa Bank Innovation.