13 Oct 2026
Dubai, UAE

Qorus Leadership Council in Dubai: The Future of SME Banking - From Digital Engagement to Intelligent Growth

Overview

SME banking is undergoing a rapid evolution as shifting customer expectations, digital ecosystems, and AI reshape how banks serve and grow their business customers.

This invitation-only council is designed for C-level executives and senior leaders overseeing SME banking, commercial lending, and business growth who are driving the transformation of the sector through customer-centric models. The session addresses how institutions can bridge the gap between retail and SME banking to become true growth partners while leveraging AI for personalized, scalable, and profitable experiences.

The guided session format, held under the Chatham House Rule, blends expert perspectives with moderated peer discussion, allowing senior decision-makers to share practical experience and explore the innovations currently shaping the SME banking landscape.

Discussion Themes

Bridging Retail & SME Banking

Meeting evolving customer expectations.

Becoming the Operating Platform for SMEs

Embedding banking into everyday business.

Helping SMEs Grow

Moving beyond products to become true growth partners.

AI-Powered Relationship Banking

Combining intelligent engagement with human expertise.

Hosts

John Berry
Qorus CEO
Zubair Ahmed
Qorus MD

Contact us for more info

Terezia Hapcova
Qorus Community Leader

Our Partners

VeriPark

VeriPark is a global solutions provider enabling financial institutions to become digital leaders by placing Customer Experience at the core of digital transformation. With offices located in the United Kingdom, Europe, Canada, Asia, Africa and the Middle East, VeriPark is helping financial institutions to enhance their customer acquisition, retention and cross-sell capabilities by providing proven, secure and scalable Customer Engagement, Omni-Channel Delivery, Branch Automation and Loan Origination solutions.

Leverage community expertise to redefine finance

Our communities cover diverse topics such as digital transformation, SME finance, or Embedded insurance, providing a platform to learn from industry experts and peers.