Nickel Home insurance powered by Cardif & Lemonade Qorus Reinvention Awards - Europe 2025 - Winner
FranceCategory
Social, Sustainable & ResponsibleKeyword
Customer acquisition & loyalty, Customer experience, Home insurance, Insurance, Embedded finance & Super apps, BancassuranceBusiness Line
Home InsuranceDistribution Channel
Partners
Innovation presentation
1. Seamless Integration: The Cardif & Lemonade insurance is seamlessly integrated into the Nickel App, as part of an interface Nickel customers already use, eliminating the need for separate purchases and streamlining the user experience. All in just 2 weeks of technical development.
2. Convenience: Customers benefit from easy subscription processes and digital experience, enabling them to access their insurance effortlessly, and all in one-go. Plus, customers love having access through several services from only one platform they trust: their Nickel mobile app.
3. Continuous Protection: with embedded insurance, customers enjoy continuous protection that adapts to their evolving needs in real-time, providing peace of mind knowing their assets are safeguarded around the clock. We’re constantly upgrading our offer, enabling customers to add new covers and services when they need them.
4. Proactive & personalized services: Clients receive personalized services tailored to their specific needs and preferences thanks to our data management platform. We can push & trigger relevant insurance offers to the right customers at the right moment.
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