NextGen Policy Compare Qorus-NTT DATA Innovation in Insurance Awards 2026

“NextGen Policy Compare “ is a low code AI assistant that enables tied agents to evaluate insurance products quickly and objectively. It compares policies across every premium relevant dimension, summarizing coverage elements.

Its objectives are to: 1. Provide a fair and complete comparison that clearly shows advantages and disadvantages of each product. 2. Reduce preparation time before client meetings. 3. Produce concise, compliant sales advice that underlines KBC’s strengths, grounded in transparent reasoning rather than marketing claims.

Reasons behind KBC’s tied agents need an efficient and trustworthy way to interpret complex insurance conditions. Traditional manual comparison is slow, difficult, and prone to inconsistent interpretations. This tool solves this by creating a standardized, expert validated comparison that reflects the true substance of each policy.

State of competition Most external comparison tools simplify elements, apply generic logic, or conceal the reasoning behind their conclusions. PoliCom is different: it compares all premium determining elements, gives transparent, explainable summaries, and relies on expert defined comparison logic tailor made per product and per insurer.

Sources of inspiration Rrecurring agent frustration with the time and inconsistency of manual comparisons, domain expertise from Life and Non Life specialists at KBC, the need for rapid iteration cycles and business driven design, lessons learned from slower, heavy pro code comparison initiatives.

KBC’s departments involved Life, Non Life Insurance, tied agent distribution, business integrators, Data Driven Transformation, Legal & Compliance (for validation), and only minimal IT enablement thanks to low code delivery.

Main results so far Transparent, fair comparisons that show both sides: where competitors are stronger and where KBC leads. Summarized coverage elements. Sales advice generated in seconds, consistently emphasizing the strongest aspects of KBC’s offering. Separate comparison logic per policy, developed jointly with Life and Non Life experts - ensuring product specific accuracy and credibility. Delivered in <2 weeks of effective build time, with ~6 months total cycle including expert validation and alignment. Low code development placed the solution much closer to the business, allowing expert knowledge - not code - to drive the design.