B1NK. Be one, be unique Qorus Banking Innovation Awards 2016

In 2016, Capital Bank Kazakhstan launched B1NK, the new retail banking brand in Kazakhstan with web and mobile banking. B1NK has rolled out the first four sprints so far; and it's receiving great feedback from market and in media both locally and in Europe. Since the B1NK concept's launch in February (B1NK card + state-of-the-art mobile app + 24/7 customer support) it's attracted over 40 000 cards, which is actually six times faster than the regular client acquisition rate at a traditional bank. The app boasts one-of-a-kind notebook design and user interface developed based on thorough usability research results. The features include: - balance and history; - personal finance manager; - instant p2p payments via mobile phone number; - bills and payments to 800+ service providers; - mobile checkout at physical partner merchants; - account opening.