Integrated Customer Servicing Platform (ICSP) Qorus Banking Innovation Awards 2017

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08/09/2017 Banking Innovation
The Integrated Customer Servicing Platform (ICSP) is a comprehensive Consumer Banking Operations (CBO) programme that ultimately seeks to help customers accomplish day-to-day banking services in a faster and more effortless manner through integration of the entire customer servicing value chain from customer-facing channels to the operations processing teams.

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