Conversational Banking – Enbi, Nedbank’s new Chatbot Assistant Qorus Banking Innovation Awards 2021
Submitted by
Nedbank
Nedbank is one of the big 5 banks in South Africa (SA) and offers: A wide range of banking services to individuals and businesses A growing insurance, asset management and wealth management offering. Nedbank's primary market is SA, however, we are continuing to expand into the rest of Africa: Outside...
Premium
27/09/2021
Banking Innovation
Enbi, Nedbank’s friendly, intuitive, easy-to-use, AI - driven Chatbot assistant empowers customers with a significantly improved, user experience allowing faster, 24/7 digital banking at their fingertips, navigating them to key features, guiding them with instant answers and helpful shortcuts on Money App or Online Banking.
Interested in learning more?
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Related Content
Banking Innovation
Sandi Voice AI: Banking Conversations at Scale
Banking Innovation
DiAloga
Banking Innovation
Pepper
Banking Innovation
CaixaBank AI Banking Companion: Scaling Trusted Agentic AI Across Banking
Banking Innovation
BOG AI Assistant: when banking becomes a conversation
Banking Innovation
AI-powered banking: AI Stella by iFAST Global Bank
Banking Innovation
Leo Conversational Banking Enhancement