Qorus Banking Innovation Awards 2021

2021 was the eighth edition of the now Qorus Banking Innovation Awards. The awards competition, which recognizes the best in banking innovation, attracted a record-breaking 816 entries from nearly 300 institutions in 73 countries this year.

Categories

Offering Innovation

Breakthrough concepts that dramatically enhance or transform the products or functions which generate revenue for banks, such as credit, payments, open banking and others.

Neobanks & Specialized Players

The creation and/or application of innovative technology that substantially enhances customers’ banking experience and/or develops new sources of revenue for the industry. This category is reserved for banking start-ups and spinoffs, and technology firms working within the banking industry, whose innovations are stage-one funded, have a market release proposition, and/or have completed a successful market proof of concept.

Digital Marketing & Sales

Innovations that transform the bank’s awareness generation, positioning, lead management and conversion, and related customer communication.

Analytics & Artificial Intelligence

Innovations that use data, analytics and AI at scale to improve the bank’s offerings, experiences and operations.

Reimagining the Customer Experience

Significant enhancements in the bank’s distribution channels and its management of customer communications, engagement and relationships.

Future Workforce

Changes to work, the workforce and the employee experience. This includes the use of data, technology and new approaches to how employees are supported by machines and upskilled, and how work is organized, performed, measured and managed.

Social, Sustainable & Responsible Banking

Innovations that advance the bank’s social purpose and its commitment to being a good corporate citizen and a true ally of its customers.

Global innovators Jury member choice

Business Banking Innovation

This category highlights banks that are leading breakthrough innovation and digitization in corporate banking, covering channels such as cash management, payments, treasury, trade finance, and more. It celebrates institutions delivering tailored, efficient digital solutions that empower large corporates, mid-sized businesses, and SMEs to thrive in a rapidly evolving financial landscape.