Analytics & Artificial Intelligence 2021
Innovations that use data, analytics and AI at scale to improve the bank’s offerings, experiences and operations.
Gold
Self-driven Finance: AI driven data to create engagement
We can now combine both prediction and personalization leveraging data and artificial intelligence to provide the best possible customer experience.
Read more
Bronze
PrimeAgrim - Digital Nano Lending Service for Blue-collar Working Community from Prime Bank
PrimeAgrim is an innovative digital nano loans service to support the lives of the working poor particularly blue-collar workers using...
Read moreDigital Marketing & Sales 2021
Innovations that transform the bank’s awareness generation, positioning, lead management and conversion, and related customer communication.
Future Workforce 2021
Changes to work, the workforce and the employee experience. This includes the use of data, technology and new approaches to how employees are supported by machines and upskilled, and how work is organized, performed, measured and managed.
Gold
U-City
U-City is the first massive gamification initiative activated within UniCredit Commercial Banking Italy: it’s an online business learning game to...
Read moreSilver
Customer Experience LABs
CaixaBank has created the Customer Experience LABs, a new way of working focused on delivering an omnichannel experience and promoting...
Read moreBronze
Blockchain Based Customer Intelligence Sharing – (Rizico)
In this project, limit, risk and collateral information subject to intelligence in banks will be shared with banks thanks to...
Read moreGlobal innovators
Neobanks & Specialized Players 2021
The creation and/or application of innovative technology that substantially enhances customers’ banking experience and/or develops new sources of revenue for the industry. This category is reserved for banking start-ups and spinoffs, and technology firms working within the banking industry, whose innovations are stage-one funded, have a market release proposition, and/or have completed a successful market proof of concept.
Gold
Japan's first smartphone-only bank built from scratch for the digital native generation
Minna Bank was established in 2021 as Japan's first digital bank targeting digital natives. The bank's core banking system was...
Read moreSilver
MYINVESTOR, the biggest fintech in Spain.
Not only a Neobank; not only a Challenger Bank; not only a Roboadvisor; not only a Wealthtech. We disrupt the...
Read moreBronze
EVO Banco
The digital bank of people for people, simple, transparent and innovative. "If they don't call you crazy, you're doing something...
Read moreOffering Innovation 2021
Breakthrough concepts that dramatically enhance or transform the products or functions which generate revenue for banks, such as credit, payments, open banking and others.
Gold
Nicole – Financial Peer Comparison
Nicole is a service that helps people to manage their money by showing how others do it.
Read moreSilver
SMEsouk (www.smesouk.ae)
SMEsouk is essentially a One stop Digital Platform/Hub for SME's to Set Up , Grow, Manage and Network through the...
Read moreBronze
Linkle Tahsilat
“Linkle Tahsilat” is a digital collection method which offers a new experience for merchants and facilitates payments by payment links...
Read moreReimagining the Customer Experience 2021
Significant enhancements in the bank’s distribution channels and its management of customer communications, engagement and relationships.
Gold
Santander app
The new Santander app will mean a new way to do banking with our clients where the mobile will be...
Read moreSilver
imagin: A new way to communicate & engage with our customers.
At imagin, we have redesigned our way of communicating to make it more understandable to our customers.
Read moreBronze
Avo by Nedbank
A digital marketplace that offers a world of products and services at your fingertips, the first South African “Super App”...
Read moreSocial, Sustainable & Responsible Banking 2021
Innovations that advance the bank’s social purpose and its commitment to being a good corporate citizen and a true ally of its customers.
Gold
OneFarm Share
OneFarm Share is a digital food relief platform primarily aimed at combat food shortages in rural areas, but also looks...
Read moreSilver
COVID-19 relief task force- “Juntos por la Salud”
Save the greatest number of human lives - Work as one team with our partners towards a common goal Encourage...
Read moreBronze
Bringing financial services closer to each client: adaptation, proximity and multi-channel integration
After a deep and thorough analysis to minimize the risk of financial exclusion, we have found the way to mitigate...
Read more