Nicole – Financial Peer Comparison Qorus Banking Innovation Awards 2021 - Winner

Submitted by

Raiffeisen Bank International

Premium
19/09/2019 Banking Innovation
Nicole is a service that helps people to manage their money by showing how others do it.
Innovation details
Country
Austria
Category
Offering Innovation
Keyword
Financial advice & Robo-advisory, Pfm/Bfm, Retail banking

Innovation presentation

Nicole is a service that helps people to manage their money by showing how others are doing it. Watch this video to learn more about her! https://youtu.be/ucc-x6SvBww After talking to more than 150 private individuals in 5 CEE markets we discovered that most people are struggling with managing their finances. The three main pain points mentioned are: 1. Confidence. How to spend or save money wisely? So often I take decisions where I am not really sure about in the end. I wish I had more professional guidance – ideally based on lots of smart data. 2. Transparency. Since money is such a taboo, how should I know if my financial decisions are the right ones. If only I could learn from how people like me are spending and saving their money? 3. Financial Literacy. Nowadays everything is so complex and dynamic. Almost impossible to keep up with that pace. When it comes to money, I really would love to learn more to take well educated decisions. To help our clients, Nicole provides insights she gains from other bank customers and thus enables Raiffeisen clients to learn from each other (Not to mention, she treats all customer data confidentially): (A) A peer comparison showing how your peers are managing their money (B) Financial options showing how other people took financing decisions (C) A knowledge base providing money management tips – from peers for peers

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