Avo by Nedbank Qorus Banking Innovation Awards 2021 - Winner
Submitted by
Nedbank
Nedbank is one of the big 5 banks in South Africa (SA) and offers: A wide range of banking services to individuals and businesses A growing insurance, asset management and wealth management offering. Nedbank's primary market is SA, however, we are continuing to expand into the rest of Africa: Outside...
FranceCategory
Reimagining the Customer ExperienceKeyword
Customer experience, Customer service
Innovation presentation
What is Avo • Avo is the first South African “Super App” enabling digital engagements between consumers and businesses that join our “marketplace”. The “marketplace” enables the selling and receiving of payments securely • Avo’s vision is to address the daily needs of clients and in so doing provide convenient, safe and secure online purchases such as groceries, essential household services, beauty, baby, technology, digital, entertainment products including the next family holiday etc. using a digital wallet embedded in the Avo Super App. • Utilizing Avo’s sophisticated digital distribution logistics enables fast and efficient nation-wide delivery of goods purchased on the Super App. • Avo provides access to great value goods and services digitally at the clients fingertips.
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