Customer Experience LABs Qorus Banking Innovation Awards 2021 - Winner

Submitted by

CaixaBank

Get in touch
Premium
20/09/2021 Banking Innovation
CaixaBank has created the Customer Experience LABs, a new way of working focused on delivering an omnichannel experience and promoting agile methodologies that allow teams to undergo projects rapidly and reduce the time to market of major projects.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Check our offer

Interested in learning more?

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.

Contact us

Related Content

Banking Innovation MedIA: CaixaBank's generative AI Platform for SEO -and GEO- Driven Corporate Communications
Banking Innovation One app experience
Banking Innovation Refreshed One App Experience
Banking Innovation imagin CX Scouting: A Customer-Centered innovation through Empathy Listening
Banking Innovation New CaixaBank app
Banking Innovation Experience and Usability Management in Digital Channels, Strengthened by Security and Technology
Banking Innovation İşCep Commercial with new user-interface, customizable dashboards and widgets.
Insurance Innovation Nanolabs Laboratory Management Services (a Discovery Health subsidiary)