Qorus-Infosys Finacle Banking Innovation Awards 2026

Created in 2013, the Banking Innovation Awards are now recognized as the global benchmark for banking innovation.

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Infosys Finacle

Inspiring better banking across 100+ countries.

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About the awards

The Qorus-Infosys Finacle Banking Innovation Awards is a global competition that showcases the groundbreaking and effective Next-Gen innovations that are taking advantage of emerging technologies and responding to the disruption and opportunities in banking. Over the years, these awards have become the industry's benchmark for excellence and the awards ceremony is recognized as the premier annual gathering of banking innovators and their ideas worldwide.

This year, Qorus and Infosys Finacle are proud to partner once again to celebrate outstanding banking innovations, and make the awards even bigger and better! There is no charge to participate, and winners are determined by a rigorous, independent judging and voting process, so that the brightest ideas and boldest innovations take center stage.

Are you looking for information? Do you have a question? To find out all about the Qorus Innovation Awards in banking or insurance, join us on the Innovation Awards Hub

Winners gallery

Our criteria

An innovation committee shortlists the best innovation in each category based on 4 criteria:

Originality: The uniqueness of the idea in the marketplace and its potential as a gamechanger.

Impact: The innovation’s capacity to generate a superior, long-term competitive edge. This includes KPIs such as RoI, NPS, cost reduction, churn rate, employee engagement score, customer lifetime value (CLV), time reduction, carbon footprint, etc.

Universality: The innovation’s potential to be relevant and/or adapted for use in other markets, or even industries.

Form quality: A detailed description of the project in its various phases, its results, and the addition of presentation slides, videos or images to visualize and better understand the project.

Key dates

Categories

Business Model Innovation

This category celebrates creative products and initiatives that transform a bank’s business model, expanding or redefining its role in the evolving financial ecosystem. It recognizes banks that are leading the charge in “new-age banking,” scaling novel approaches such as digital-first propositions, embedded finance, marketplace banking, super apps, BaaS, and other groundbreaking innovations.

Customer Experience Innovation

This category celebrates initiatives that use digital technologies to engage clients and create a truly customer-centric approach. It recognizes innovations that boost loyalty, satisfaction, and advocacy, including improvements in marketing, sales, distribution, and customer channel management—both digital and physical.

Operations and Workforce Transformation

This category honors banks that have successfully tackled operational complexities through process re-engineering, driving efficiency and laying the groundwork for profitable growth. It recognizes initiatives that scale processes to boost revenue and asset growth while managing costs, as well as transformative projects that empower and elevate the workforce, from employee experience to organizational capabilities.

Social, Sustainable & Responsible Banking Innovation

This category celebrates banks that lead the way in ESG, both within their organization and through customer-focused offerings. It recognizes innovations that advance social purpose, reinforce corporate responsibility, and position the bank as a trusted ally to its customers in their journey toward a more sustainable future.

Product and Service Innovation

This category highlights creative products and offerings—developed independently or through partnerships—that meet customers’ evolving digital lifestyles and drive sustainable growth. It celebrates breakthrough concepts that transform, enhance, or tailor banking services across deposits, credit, payments, investments, and advisory solutions for specific market segments.

Predictive, Generative, and Agentic AI Innovation

This category celebrates banks leveraging cutting-edge AI solutions to create real business impact. It highlights initiatives using predictive analytics, generative AI, and agentic AI to optimize operations, enhance decision-making, deliver superior customer experiences, and drive innovation across the organization.

Emerging Tech Innovation of the Year Closed for submission

This category celebrates banks leveraging cutting-edge technologies to shape the future of banking. From Cloud and Gen AI to Blockchain, Open APIs, IoT, and Mixed Reality, these innovations bring tomorrow’s banking to life. It recognizes institutions that inspire better banking by architecting future-ready solutions and pushing the boundaries of what technology can achieve.

Transformative Innovator of the Year Closed for submission & Jury member choice

The winner is a bank or banking group that has successfully achieved a best-in-class transformation approach to create and deliver tangible value. Their corporate vision also commits it to continuous innovation and a journey of digital transformation to ensure the organization remains relevant, agile, and capable of adapting to the ever-evolving business landscape.

Business Banking Innovation

This category highlights banks that are leading breakthrough innovation and digitization in corporate banking, covering channels such as cash management, payments, treasury, trade finance, and more. It celebrates institutions delivering tailored, efficient digital solutions that empower large corporates, mid-sized businesses, and SMEs to thrive in a rapidly evolving financial landscape.

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