Qorus Banking Innovation Awards 2022

2022 was the ninth edition of the now Qorus Banking Innovation Awards. The award ceremony was held in Barcelona on 30 November. The global program, which recognizes the best new innovative ideas and projects in insurance, attracted 681 entries from 242 institutions in 57 different countries this year.

Categories

Analytics & Artificial Intelligence

Innovations that use data, analytics and AI at scale to improve the bank’s offerings, experiences and operations. #CustomerAnalytics #ArtificialIntelligence #DataMonetization #DataDrivenPersonalization

Digital Marketing & Sales

Innovations that transform the bank’s awareness generation, positioning, lead management and conversion, and related customer communication. #ContentPersonalization #ContentOptimization #NicheCustomerTargeting #NewCampaignConcepts #BrandAwareness #ProximityMarketing #Prospecting&Retargeting #Online&OfflineTrafficGeneration

Future Workforce

Changes to work, the workforce and the employee experience. This includes the use of data, technology and new approaches to how employees are supported by machines and upskilled, and how work is organized, performed, measured and managed. #WorkforceEmpowerment #HumanTouchinCustomerRelationship #DiffusedDigitalCulture #GamificationForBehaviouralChange #ContinuousLearning #EmployeeExperience #DigitalLearning #DigitalHR #Agile

Neobanks & Specialized Players

The creation and/or application of innovative technology that substantially enhances customers’ banking experience and/or develops new sources of revenue for the industry. This category is reserved for banking start-ups and spinoffs, and technology firms working within the banking industry, whose innovations are stage-one funded, have a market release proposition, and/or have completed a successful market proof of concept #Fintech #Attackers #Neobanks #PlatformBanks #IncumbentsThatLaunchNeobanks

Offering Innovation

Breakthrough concepts that dramatically enhance or transform the products or functions which generate revenue for banks, such as credit, payments, open banking and others. #ValueAddedServices #NicheOrientedOffering #NewProducts #DigitalPlatform #CustomerOriented #OpenBanking #API #ThirdParties #MobilePayments #NFC #AccountToAccount #InvisiblePayments #Metaverse #CryptoCurrency #BuyNowPayLater

Reimagining the Customer Experience

Significant enhancements in the bank’s distribution channels and its management of customer communications, engagement and relationships. #DistributionModelInnovation #Metaverse #Omnichannel #DigitalTransformation #DigitalSales #ExperienceMeasurement #GeolocatedServices #SeamlessExperience #NewBranchLayout #MobileSales #SocialSales #DigitalSME #DigitalCorporate

Social, Sustainable & Responsible Banking

Innovations that advance the bank’s social purpose and its commitment to being a good corporate citizen and a true ally of its customers. #UniversalDesign #BarrierFreeBanking #FinancialInclusion #FinancialLitteracy #MicroCredit #SocialCrowdfunding #GreenBanking #Transparency #SocialImpact #EnvironmentalImpact

Global innovators Jury member choice

Featured Innovations

Banking Innovation Sathapana ePayroll
Banking Innovation Zolve Innovations Inc.
Banking Innovation Good with Yourself Program
Banking Innovation Evolve PavedCloud
Banking Innovation Skills&Education loan