Good with Yourself Program Qorus Banking Innovation Awards 2022

Submitted by

Banco do Nordeste

Premium
05/10/2022 Banking Innovation
When a space for listening and psychological support is provided, we can have the medium-term effect of improving the quality of these individuals
Innovation details
Country
Brazil
Category
Future Workforce
Keyword
HR & New ways of working

Innovation presentation

The Good with you Program, created in February 2020, is a communication channel in person and at a distance (via telephone) between the Psychology professional and the employee, with the general objective of guiding and giving the necessary referrals to cases of emotional discomfort, seeking to work on prevention and dissemination of knowledge about mental disorders or illnesses. The Program has also been working with employees affected by the COVID-19 Coronavirus (suspects, contacts and confirmed) and their families, seeking to reduce the psychological impacts resulting from the current health emergency. In addition, we provide psychological support to employees who are on leave due to CID – 10 Chapter V - Mental and Behavioral Disorders. The mental health prevention program, De Bem com Você extrapolates what is recommended in the PGR - The Risk Management Program (PGR) when it contemplates the psychosocial risk factors related to work, while at the same time it corroborates the Regulatory Standard NR7 that determines that the organization of work must be adequate to the psychophysiological conditions of the workers and the nature of the work to be performed, minimizing cognitive risks. During the entire period of the pandemic, the Program continues to assist employees in order to provide preventive support with regard to emotional health. Special attention is being given to employees who are in assisted telework/home office, especially due to the challenges inherent to this type of work activity. More recently, due to the reduction in cases of COVID 19 and due to the advance in the immunization of the population, which has allowed the resumption of some activities and the return to face-to-face work, De Bem com Você is also seeking to provide assistance to employees who are in the process of returning to telework after a long period away, aiming at their adaptability and emotional balance.

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