Genesis Programme (GENE tool) Qorus Banking Innovation Awards 2022
SingaporeCategory
Future WorkforceKeyword
Operational excellence & efficiency, HR & New ways of workingTotal Cost
$>5M
Innovation presentation
DBS’ vision is to ‘Make Banking Joyful’, and we do so through designing solutions and experiences for colleagues by making information easy to access, transparent, and real time. Genesis supports that vision through these ways: 1. Simplifying multiple layers of approvals by refreshing policies and processes, which enables teams to make their own product decisions. 2. Making costs predictable, so that teams can shift their focus from accounting for cost to value-generating work. 3. Doing away with confusing, multiple documents and standalone systems, and moving towards having a single source of truth, and one way of working with access to transparent and real-time data. To better support colleagues who are managing or leading teams, it was essential to remove toil – in the form of complicated information, complex approval processes and work accounting. Additionally, advancing enterprise agility proved difficult when tracking and reporting key information meant manual consolidation of multiple documents across separate systems and was retrospective in nature. The solution was GENE, which was created to provide a one-stop view of workforce and financials management. GENE replaces the need for multiple spreadsheets, and compiles and tracks financial reports, cutting away hours of employee frustration. Armed with real-time portfolio details across geographies, work capacity, and the latest financials, our teams can be nimbler and more forward-looking, making proactive business decisions instead of reacting to aging data.
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