Qorus Banking Innovation Awards Past Winners

Analytics & Artificial Intelligence

Innovations that use data, analytics and AI at scale to improve the bank’s offerings, experiences and operations. #CustomerAnalytics #ArtificialIntelligence #DataMonetization #DataDrivenPersonalization

Gold

Welcome to Noa: Your Bank at the command of your voice.

Welcome to Noa: Your Bank at the command of your voice.

CaixaBank is committed to offering its customers a new channel of communication with the company based on Artificial Intelligence (WATSON/IBM),...

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Silver

B.E.L.A. (Behavioral Economics Learning Algorithm)

B.E.L.A. (Behavioral Economics Learning Algorithm)

We are capable of improving campaign performance by a factor of 2, with a fraction of time on campaign construction...

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Bronze

Extending trust beyond financials to customer data: Scotiabank’s Approach to Ethical Data & AI

Extending trust beyond financials to customer data: Scotiabank’s Approach to Ethical Data & AI

The rise of Artificial Intelligence (AI) and Machine Learning (ML) has led to calls for companies to manage and use...

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Digital Marketing & Sales

Innovations that transform the bank’s awareness generation, positioning, lead management and conversion, and related customer communication. #ContentPersonalization #ContentOptimization #NicheCustomerTargeting #NewCampaignConcepts #BrandAwareness #ProximityMarketing #Prospecting&Retargeting #Online&OfflineTrafficGeneration

Gold

My branch

My branch

“My branch” is the first 1:1 personalized virtual branch made in the Mobile web by the tellers or the managers...

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Silver

Realtime Hyper-Personalization Digital Lending

Realtime Hyper-Personalization Digital Lending

Adding intelligence real-time signals to ML propensity models enabling bank to deliver 10x conversion rate via hyper-personalization offers !

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Bronze

Mochi in liviVerse

Mochi in liviVerse

Big shout for the birth of livi Mochi NFT! Offering customers a personalized experience that goes beyond banking, and an...

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Future Workforce

Changes to work, the workforce and the employee experience. This includes the use of data, technology and new approaches to how employees are supported by machines and upskilled, and how work is organized, performed, measured and managed. #WorkforceEmpowerment #HumanTouchinCustomerRelationship #DiffusedDigitalCulture #GamificationForBehaviouralChange #ContinuousLearning #EmployeeExperience #DigitalLearning #DigitalHR #Agile

Gold

A personal digital assistant for every commercial employee: Kate for Employees

A personal digital assistant for every commercial employee: Kate for Employees

Can you imagine an AI-driven upgrade to your different CRM-applications around the world that can double the amount of leads...

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Silver

V-Coach

V-Coach

Through this project, going beyond of the standard training model, the movements and usage patterns of the employees are on...

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Bronze

Artificial Intelligence with customers who contact Contact Center (Voicebot / Callbot).

Artificial Intelligence with customers who contact Contact Center (Voicebot / Callbot).

This project aims to provide customers with assistance for certain topics (identification and authentication of private customers and companies, card...

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Global innovators

Gold

DBS Group

DBS Group

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Silver

CaixaBank

CaixaBank

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Bronze

Intesa Sanpaolo

Intesa Sanpaolo

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Neobanks & Specialized Players

The creation and/or application of innovative technology that substantially enhances customers’ banking experience and/or develops new sources of revenue for the industry. This category is reserved for banking start-ups and spinoffs, and technology firms working within the banking industry, whose innovations are stage-one funded, have a market release proposition, and/or have completed a successful market proof of concept #Fintech #Attackers #Neobanks #PlatformBanks #IncumbentsThatLaunchNeobanks

Gold

Fiat24

Fiat24

The first web3 banking concept to be built entirely on blockchain with NFT as your bank account identifier

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Silver

The 10-minute SaaS mortgage origination platform

The 10-minute SaaS mortgage origination platform

Nano has achieved the world’s fastest mortgage approval in 3m18s, revolutionising the customer experience, and delivering superior efficiency for banks...

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Bronze

Swipe

Swipe

1st Banking offer in Morocco specially made for teenagers ages 12 to 17yo. An account + an app + a...

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Offering Innovation

Breakthrough concepts that dramatically enhance or transform the products or functions which generate revenue for banks, such as credit, payments, open banking and others. #ValueAddedServices #NicheOrientedOffering #NewProducts #DigitalPlatform #CustomerOriented #OpenBanking #API #ThirdParties #MobilePayments #NFC #AccountToAccount #InvisiblePayments #Metaverse #CryptoCurrency #BuyNowPayLater

Gold

HSBC Fraud and Cyber Awareness App

HSBC Fraud and Cyber Awareness App

Fraud and cybercrime costs the Global economy $trillions a year. As a bank, we understand how easy it to fall...

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Silver

Financial Health in Corporate Banking

Financial Health in Corporate Banking

We support companies to better understand their financial situation and become financially healthy

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Bronze

Emergency Savings Planner

Emergency Savings Planner

Tool to help create a savings pool for emergencies and how to achieve it

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Reimagining the Customer Experience

Significant enhancements in the bank’s distribution channels and its management of customer communications, engagement and relationships. #DistributionModelInnovation #Metaverse #Omnichannel #DigitalTransformation #DigitalSales #ExperienceMeasurement #GeolocatedServices #SeamlessExperience #NewBranchLayout #MobileSales #SocialSales #DigitalSME #DigitalCorporate

Gold

Open Finance: Consent on WhatsApp

Open Finance: Consent on WhatsApp

Banco do Brasil (BB) affords to its customers the consent of Open Finance on WhatsApp. BB was the 1st bank...

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Silver

Insights Center: CaixaBank’s research hub

Insights Center: CaixaBank’s research hub

IInsights Center is CaixaBank’s research hub, created to enable the organization to design an omnichannel experience based on a 360º...

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Bronze

Startup Branch

Startup Branch

We launched our first Startup Branch in Istanbul to serve entrepreneurs exclusively. The Startup Branch differs from traditional bank branches...

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Social, Sustainable & Responsible Banking

Innovations that advance the bank’s social purpose and its commitment to being a good corporate citizen and a true ally of its customers. #UniversalDesign #BarrierFreeBanking #FinancialInclusion #FinancialLitteracy #MicroCredit #SocialCrowdfunding #GreenBanking #Transparency #SocialImpact #EnvironmentalImpact

Gold

Digital Microcredit

Digital Microcredit

Digitizing microentrepreneurs in Ecuador

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Silver

E-kyash

E-kyash

E-kyash, Belize’s first digital wallet, places great emphasis on reaching the unbanked population including adults and youths to fulfill Belize’s...

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Bronze

ON Climate

ON Climate

Through leveraging the scenarios and time horizons from the Bank of England’s Biennial Exploratory Scenario, and our climate product, ON...

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