Analytics & Artificial Intelligence 2022
Innovations that use data, analytics and AI at scale to improve the bank’s offerings, experiences and operations. #CustomerAnalytics #ArtificialIntelligence #DataMonetization #DataDrivenPersonalization
Gold
Welcome to Noa: Your Bank at the command of your voice.
CaixaBank is committed to offering its customers a new channel of communication with the company based on Artificial Intelligence (WATSON/IBM),...
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B.E.L.A. (Behavioral Economics Learning Algorithm)
We are capable of improving campaign performance by a factor of 2, with a fraction of time on campaign construction...
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Extending trust beyond financials to customer data: Scotiabank’s Approach to Ethical Data & AI
The rise of Artificial Intelligence (AI) and Machine Learning (ML) has led to calls for companies to manage and use...
Read moreDigital Marketing & Sales 2022
Innovations that transform the bank’s awareness generation, positioning, lead management and conversion, and related customer communication. #ContentPersonalization #ContentOptimization #NicheCustomerTargeting #NewCampaignConcepts #BrandAwareness #ProximityMarketing #Prospecting&Retargeting #Online&OfflineTrafficGeneration
Gold
My branch
“My branch” is the first 1:1 personalized virtual branch made in the Mobile web by the tellers or the managers...
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Realtime Hyper-Personalization Digital Lending
Adding intelligence real-time signals to ML propensity models enabling bank to deliver 10x conversion rate via hyper-personalization offers !
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Mochi in liviVerse
Big shout for the birth of livi Mochi NFT! Offering customers a personalized experience that goes beyond banking, and an...
Read moreFuture Workforce 2022
Changes to work, the workforce and the employee experience. This includes the use of data, technology and new approaches to how employees are supported by machines and upskilled, and how work is organized, performed, measured and managed. #WorkforceEmpowerment #HumanTouchinCustomerRelationship #DiffusedDigitalCulture #GamificationForBehaviouralChange #ContinuousLearning #EmployeeExperience #DigitalLearning #DigitalHR #Agile
Gold
A personal digital assistant for every commercial employee: Kate for Employees
Can you imagine an AI-driven upgrade to your different CRM-applications around the world that can double the amount of leads...
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V-Coach
Through this project, going beyond of the standard training model, the movements and usage patterns of the employees are on...
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Artificial Intelligence with customers who contact Contact Center (Voicebot / Callbot).
This project aims to provide customers with assistance for certain topics (identification and authentication of private customers and companies, card...
Read moreGlobal innovators
Neobanks & Specialized Players 2022
The creation and/or application of innovative technology that substantially enhances customers’ banking experience and/or develops new sources of revenue for the industry. This category is reserved for banking start-ups and spinoffs, and technology firms working within the banking industry, whose innovations are stage-one funded, have a market release proposition, and/or have completed a successful market proof of concept #Fintech #Attackers #Neobanks #PlatformBanks #IncumbentsThatLaunchNeobanks
Gold
Fiat24
The first web3 banking concept to be built entirely on blockchain with NFT as your bank account identifier
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The 10-minute SaaS mortgage origination platform
Nano has achieved the world’s fastest mortgage approval in 3m18s, revolutionising the customer experience, and delivering superior efficiency for banks...
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Swipe
1st Banking offer in Morocco specially made for teenagers ages 12 to 17yo. An account + an app + a...
Read moreOffering Innovation 2022
Breakthrough concepts that dramatically enhance or transform the products or functions which generate revenue for banks, such as credit, payments, open banking and others. #ValueAddedServices #NicheOrientedOffering #NewProducts #DigitalPlatform #CustomerOriented #OpenBanking #API #ThirdParties #MobilePayments #NFC #AccountToAccount #InvisiblePayments #Metaverse #CryptoCurrency #BuyNowPayLater
Gold
HSBC Fraud and Cyber Awareness App
Fraud and cybercrime costs the Global economy $trillions a year. As a bank, we understand how easy it to fall...
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Financial Health in Corporate Banking
We support companies to better understand their financial situation and become financially healthy
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Emergency Savings Planner
Tool to help create a savings pool for emergencies and how to achieve it
Read moreReimagining the Customer Experience 2022
Significant enhancements in the bank’s distribution channels and its management of customer communications, engagement and relationships. #DistributionModelInnovation #Metaverse #Omnichannel #DigitalTransformation #DigitalSales #ExperienceMeasurement #GeolocatedServices #SeamlessExperience #NewBranchLayout #MobileSales #SocialSales #DigitalSME #DigitalCorporate
Gold
Open Finance: Consent on WhatsApp
Banco do Brasil (BB) affords to its customers the consent of Open Finance on WhatsApp. BB was the 1st bank...
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Insights Center: CaixaBank’s research hub
IInsights Center is CaixaBank’s research hub, created to enable the organization to design an omnichannel experience based on a 360º...
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Startup Branch
We launched our first Startup Branch in Istanbul to serve entrepreneurs exclusively. The Startup Branch differs from traditional bank branches...
Read moreSocial, Sustainable & Responsible Banking 2022
Innovations that advance the bank’s social purpose and its commitment to being a good corporate citizen and a true ally of its customers. #UniversalDesign #BarrierFreeBanking #FinancialInclusion #FinancialLitteracy #MicroCredit #SocialCrowdfunding #GreenBanking #Transparency #SocialImpact #EnvironmentalImpact
Silver
E-kyash
E-kyash, Belize’s first digital wallet, places great emphasis on reaching the unbanked population including adults and youths to fulfill Belize’s...
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ON Climate
Through leveraging the scenarios and time horizons from the Bank of England’s Biennial Exploratory Scenario, and our climate product, ON...
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