Qorus Banking Innovation Awards Past Winners

Analytics & Artificial Intelligence 2022

Innovations that use data, analytics and AI at scale to improve the bank’s offerings, experiences and operations. #CustomerAnalytics #ArtificialIntelligence #DataMonetization #DataDrivenPersonalization

Gold

Welcome to Noa: Your Bank at the command of your voice.

Welcome to Noa: Your Bank at the command of your voice.

Over this line, a new concept in voice-activated banking is being offered by CaixaBank's: the VoiceBanking Omnichannel. Thanks to its...

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Silver

B.E.L.A. (Behavioral Economics Learning Algorithm)

B.E.L.A. (Behavioral Economics Learning Algorithm)

The Behavioral Economics Department within BBVA was born in 2017. We were a few specialists with a new way of...

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Bronze

Extending trust beyond financials to customer data: Scotiabank’s Approach to Ethical Data & AI

Extending trust beyond financials to customer data: Scotiabank’s Approach to Ethical Data & AI

We live in the age of data. Insights drawn from data, using advanced analytics techniques such as AI and ML...

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Digital Marketing & Sales 2022

Innovations that transform the bank’s awareness generation, positioning, lead management and conversion, and related customer communication. #ContentPersonalization #ContentOptimization #NicheCustomerTargeting #NewCampaignConcepts #BrandAwareness #ProximityMarketing #Prospecting&Retargeting #Online&OfflineTrafficGeneration

Gold

My branch

My branch

The branch locations and the visitors of branch deceased as the shift to digital banking continues in the COVID-19 pandemic...

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Silver

Realtime Hyper-Personalization Digital Lending

Realtime Hyper-Personalization Digital Lending

Lending is one of basic product offered by most of the bank, but it very sophisticated and confusing from customers'...

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Bronze

Mochi in liviVerse

Mochi in liviVerse

Non-Fungible Token (NFT) has been popular in the Web 3.0 world, but only a very few number of banks around...

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Future Workforce 2022

Changes to work, the workforce and the employee experience. This includes the use of data, technology and new approaches to how employees are supported by machines and upskilled, and how work is organized, performed, measured and managed. #WorkforceEmpowerment #HumanTouchinCustomerRelationship #DiffusedDigitalCulture #GamificationForBehaviouralChange #ContinuousLearning #EmployeeExperience #DigitalLearning #DigitalHR #Agile

Gold

A personal digital assistant for every commercial employee: Kate for Employees

A personal digital assistant for every commercial employee: Kate for Employees

Our commercial employees were getting overwhelmed by info per customer and workload . So we created a personal digital assistant...

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Silver

V-Coach

V-Coach

Experiences - such as methodical training given to VakıfBank's employees in the form of "face-to-face and e-learning", giving it to...

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Bronze

Artificial Intelligence with customers who contact Contact Center (Voicebot / Callbot).

Artificial Intelligence with customers who contact Contact Center (Voicebot / Callbot).

This initiative focused on providing clients with a tool that would allow self-resolution on low-value topics quickly and easily, both...

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Global innovators

Gold

DBS Group

DBS Group

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Silver

CaixaBank

CaixaBank

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Bronze

Intesa Sanpaolo

Intesa Sanpaolo

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Neobanks & Specialized Players 2022

The creation and/or application of innovative technology that substantially enhances customers’ banking experience and/or develops new sources of revenue for the industry. This category is reserved for banking start-ups and spinoffs, and technology firms working within the banking industry, whose innovations are stage-one funded, have a market release proposition, and/or have completed a successful market proof of concept #Fintech #Attackers #Neobanks #PlatformBanks #IncumbentsThatLaunchNeobanks

Gold

Fiat24

Fiat24

A Web3-ready banking ecosystem that is FINMA regulated, Fiat24 bridges the gap between centralised and decentralised systems, with our own...

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Silver

The 10-minute SaaS mortgage origination platform

The 10-minute SaaS mortgage origination platform

Nano is a technology company, and our first innovation is a loan origination platform that reimagines the mortgage approval process...

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Bronze

Swipe

Swipe

Swipe is a banking offer specially made for teenagers aged between 12 and 17 years old with An account +...

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Offering Innovation 2022

Breakthrough concepts that dramatically enhance or transform the products or functions which generate revenue for banks, such as credit, payments, open banking and others. #ValueAddedServices #NicheOrientedOffering #NewProducts #DigitalPlatform #CustomerOriented #OpenBanking #API #ThirdParties #MobilePayments #NFC #AccountToAccount #InvisiblePayments #Metaverse #CryptoCurrency #BuyNowPayLater

Gold

HSBC Fraud and Cyber Awareness App

HSBC Fraud and Cyber Awareness App

Fraud and cybercrime costs the Global economy $trillions a year. As a bank, we understand how easy it to fall...

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Silver

Financial Health in Corporate Banking

Financial Health in Corporate Banking

As an integrated part of ERSTE's strategy to become a financial health company, we are significantly upgrading our digital solutions...

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Bronze

Emergency Savings Planner

Emergency Savings Planner

"Savings is a fundamental and critical behaviour in every individual's financial journey. While some take active steps towards it, some...

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Reimagining the Customer Experience 2022

Significant enhancements in the bank’s distribution channels and its management of customer communications, engagement and relationships. #DistributionModelInnovation #Metaverse #Omnichannel #DigitalTransformation #DigitalSales #ExperienceMeasurement #GeolocatedServices #SeamlessExperience #NewBranchLayout #MobileSales #SocialSales #DigitalSME #DigitalCorporate

Gold

Open Finance: Consent on WhatsApp

Open Finance: Consent on WhatsApp

BB has been leading Open Finance in Brazil, even before the beginning of the regulatory implementation started in 2021: Banco...

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Silver

Insights Center: CaixaBank’s research hub

Insights Center: CaixaBank’s research hub

It is not enough to survive in a new digital ecosystem in banking. It's imperative to thrive. And in order...

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Bronze

Startup Branch

Startup Branch

We offer various financial and non-financial benefits to the new generation technology initiatives in line with our entrepreneurial activities, which...

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Social, Sustainable & Responsible Banking 2022

Innovations that advance the bank’s social purpose and its commitment to being a good corporate citizen and a true ally of its customers. #UniversalDesign #BarrierFreeBanking #FinancialInclusion #FinancialLitteracy #MicroCredit #SocialCrowdfunding #GreenBanking #Transparency #SocialImpact #EnvironmentalImpact

Gold

Digital Microcredit

Digital Microcredit

The pandemic encouraged the micro entrepreneur client to evolve, every time our microentrepreneur clients have and use digital tools increasing...

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Silver

E-kyash

E-kyash

Introduction: Our journey to the digital payment revolution first started in 2019 when the Central Bank of Belize developed Belize’s...

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Bronze

ON Climate

ON Climate

Climate change is a grave global issue that impacts us all and we are now at a critical juncture where...

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