Qorus Banking Innovation Awards Past Winners

Gold

Customer Dialogue Analytics

A new analytics approach with the aim to monitor and stimulate actions about overall relationship and selling activities in branches.

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Gold

New mBank

Virtual branch providing common services and personalize advertising messages oriented to propose the next best product

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Gold

CaixaBank

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Gold

Omni-channel solutions incorporated into state of the art online banking platform

Videochat, contextual online advisory, real-time event driven marketing, simplified purchase processes.

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Gold

Direct Banking

Remote personal advisors to meet the needs of Nordic banking customers, traditionally more addicted to digital channels but with need...

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Gold

Aktif Nokta Project

A versatile distribution channel where customers get banking and many other non-financial retail services at the same time.

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Gold

The Lab

Technology-driven branch to educate customers in using digital channels

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Gold

Financially fragile loan holder prevention program

A new program to anticipate loan holders’ budget problems before their financial situations become too difficult, offering them helpful advice,...

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Gold

CashVille Kidz

A nationwide early financial education programme that inculcates good money management habits and empowers the younger generation to be financially...

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Gold

Hana N Cyber

An internet/mobile product sales model that strategically integrates on/offline channel and acquires new customers.

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