Customer Dialogue Analytics Qorus Banking Innovation Awards 2013 - Winner

Submitted by

Intesa Sanpaolo

Get in touch
Premium
09/09/2013 Banking Innovation
A new analytics approach with the aim to monitor and stimulate actions about overall relationship and selling activities in branches.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Check our offer

Interested in learning more?

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.

Contact us

Related Content

Banking Innovation Understanding the Customer in 360°: An Integrated Analytics Framework Beyond Conventional Models
Banking Innovation GenAI-Powered Customer Dialogue Model
Insurance Innovation VOICE
Insurance Innovation Contact Centre Post-call Speech Analysis
Insurance Innovation Customer Voice Capitalização Program – VoCC
Insurance Innovation Speech Analytics Sales Pitch
Insurance Innovation Speech Analytics Compliance Automation
Banking Innovation Proactive Customer Engagement via Centralized Call Centre