Qorus Banking Innovation Awards Past Winners

Best New Product or Service 2014

Gold

Kotak Jifi

Kotak Jifi

Jifi is a unique digital bank account that integrates social media platforms like Twitter and Facebook to deliver secure and...

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Silver

Compte Nickel

Compte Nickel

Customers can simply walk into their local newsagents and buy a ‘Nickel box,’ which provides everything they need, including a...

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Bronze

0% Car Loan

0% Car Loan

0% Car Loan is the first no fee, interest-free consumer loan available on the European market. During the two years...

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Customer Analytics and Big Data 2014

Gold

Multibanked customer management

Multibanked customer management

A recent customer satisfaction survey underlined that around one fifth of interviewed customers declared they had a relationship with multiple...

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Silver

Nedbank social media analytics

Nedbank social media analytics

The tool was developed as a way for Nedbank to track and listen to all the content on social media...

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Bronze

Ajusto

Ajusto

Convinced by the potential of usage-based insurance programmes (UBIPs) and their positive impact for customers and insurers, Desjardins launched Ajusto...

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Customer Experience 2014

Gold

fastPay Money Withdrawal by Voice Order

fastPay Money Withdrawal by Voice Order

This innovation enhances the money withdrawal process at ATMs by allowing customers to use the fastPay mobile app instead of...

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Silver

Allianz Replacement Solution

Allianz Replacement Solution

With the Allianz Replacement Solution, claims handlers can make an offer on the day a customer makes a claim by...

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Bronze

Reparación Móvil

Reparación Móvil

The Chilean car insurance industry faces a severe capacity shortfall when it comes to repairing damaged cars. Traditional workshops haven’t...

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Digital Distribution 2014

Gold

100% digital claims handling, STP & no hands involved

100% digital claims handling, STP & no hands involved

As the first fully online insurer, InShared has also now introduced a 100% digital claims handling process. From online claiming...

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Silver

Your Financial Advisor Web Tool

Your Financial Advisor Web Tool

Your Financial Advisor (YFA) is a modern and innovative site where current and potential clients can quickly and easily find...

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Bronze

Hop n' S@ve

Hop n' S@ve

Hop ‘n S@ve, Desjardins’s new instant savings tool, was launched to encourage customers to use two new savings products that...

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Digital Marketing 2014

Gold

Effective Innovation channels for banking engagement

Effective Innovation channels for banking engagement

Wanting to better engage with its digital customers and improve its reach across social channels, KBank has recently launched a...

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Silver

Zagrebacka banka – the first 100 years, safety and trust since 1914

Zagrebacka banka – the first 100 years, safety and trust since 1914

This year Zagrebacka banka, a member of UniCredit group, is celebrating its 100th birthday and wants to remind the public...

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Bronze

Allianz Real Life

Allianz Real Life

Allianz Real Life is a unique digital platform that guides its customers – in an interactive way – through whimsical...

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Everyday Banking 2014

Gold

mDeals – Europe’s first transactional marketing platform

mDeals – Europe’s first transactional marketing platform

Typical rewards programmes offer a wide range of discounts for numerous retailers, but they rarely differ between banks. This makes...

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Silver

Mashreq MAX 2.0

Mashreq MAX 2.0

As the digital revolution drives changes in consumer behaviours and expectations, Mashreq is fast becoming the indispensable, everyday bank positioned...

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Bronze

BBVA Wallet

BBVA Wallet

BBVA is the first bank to launch a smart, online, virtual wallet in Spain. The BBVA Wallet is a free...

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Global Innovator 2014

Gold

CaixaBank

CaixaBank

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Silver

BBVA

BBVA

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Bronze

Intesa Sanpaolo

Intesa Sanpaolo

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Most Disruptive Innovation 2014

Gold

mDeals – Europe’s first transactional marketing platform

mDeals – Europe’s first transactional marketing platform

Typical rewards programmes offer a wide range of discounts for numerous retailers, but they rarely differ between banks. This makes...

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Silver

Kotak Jifi

Kotak Jifi

Jifi is a unique digital bank account that integrates social media platforms like Twitter and Facebook to deliver secure and...

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Bronze

MobilePay

MobilePay

Danske Bank’s MobilePay payments solution has transformed the way Denmark’s citizens transfer money. The solution has been designed to enable...

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Most Promising idea 2014

Gold

30-second loan

30-second loan

30-second loan provides customers with immediate access to additional money in less than one minute via both online and mobile...

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Silver

Account opening with NFC

Account opening with NFC

The Bank of Tokyo-Mitsubishi UFJ is in the process of developing a mobile app that enables customers to use near...

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Bronze

Geolocation in bank branches using the iBeacon technology

Geolocation in bank branches using the iBeacon technology

Crédit Mutuel Arkéa’s solution uses Apple’s iBeacon proximity technology – introduced with iOS 7 – to geolocate customers entering its...

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Physical Distribution 2014

Gold

Umpqua Bank New Flagship Store

Umpqua Bank New Flagship Store

Umpqua’s Creative Strategies team led the project with partners in Portland and San Francisco to design a store that would...

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Silver

Floating Branch (the Voyager V boat)

Floating Branch (the Voyager V boat)

Bradesco has introduced its second floating branch on the River Solimões. The new boat will serve about 50 riverine communities...

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Bronze

Customer Service Model - branch concept

Customer Service Model - branch concept

Swedbank’s new branch concept has been designed to redefine the role of the branch and align with rapidly changing customer...

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Sales Effectiveness 2014

Gold

Barclays Digital Eagles: Closing the Digital Divide

Barclays Digital Eagles: Closing the Digital Divide

The Digital Eagles project started in May 2013 with 18 colleagues who wanted to share their passion for technology with...

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Silver

Core Finans Mobile - Basemap

Core Finans Mobile - Basemap

Finansbank has undertaken many ‘firsts’ to improve its quality of service, improving the lives of both its customers and employees....

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Bronze

Mobility Platform

Mobility Platform

Standard Chartered Bank Korea’s Mobility Platform is an innovative workbench solution based on the Apple iPad. The solution was designed...

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Sustainable Business 2014

Gold

WeCare

WeCare

Fidelidade developed the WeCare solution to better support serious accident victims by helping them get back their professional, family and...

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Silver

Fifth Third Bank Homeowner Reemployment

Fifth Third Bank Homeowner Reemployment

Following the 2008 recession, the banking industry experienced a marked rise in foreclosures. Every foreclosure is a tragedy for all...

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Bronze

WhyMoolah App

WhyMoolah App

DBS Bank’s WhyMoolah innovation was developed in answer to two questions: “How much do we understand about the youth segment?”...

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