Best New Product or Service
Gold

Kotak Jifi
Jifi is an integrated social bank account, which seamlessly incorporates social networking platforms like Facebook and Twitter with mainstream banking.
Read moreSilver

Compte Nickel
The Nickel Account is the first French bank-less account. People open it within 5 mn in French newsagents shops.
Read moreCustomer Analytics and Big Data
Gold

Multibanked customer management
This predictive statistics-driven model detects – through a wide set of indicators – multibanked customers and their ‘hidden value’, giving...
Read moreSilver

Nedbank social media analytics
Holistic social media listening and analytics tool to gather data and insights across all social channels to assist in engaging...
Read moreBronze

Ajusto
As the first large scale Canadian Usage Based Insurance Program, Ajusto rewards consumers for their driving behavior and provides feedback...
Read moreCustomer Experience
Gold

fastPay Money Withdrawal by Voice Order
The fastPay mobile wallet app allows customers to withdraw their money by voice order. They just say how much money...
Read moreSilver

Allianz Replacement Solution
Enable claims handlers of Allianz France to make a compensation offer for house content, based on Amazon tariffs, and customer...
Read moreDigital Distribution
Gold

100% digital claims handling, STP & no hands involved
First fully online insurer now also digitalises the moment of truth: 100% digital claims
Read moreSilver

Your Financial Advisor Web Tool
Your financial advisor is a web tool which helps customers find the most appropriate financial product and service according to...
Read moreBronze

Hop n' S@ve
Hop ‘n S@ve is a mobile and tablet savings tool that allows users to open an account automatically and create...
Read moreDigital Marketing
Gold

Effective Innovation channels for banking engagement
Kasikornbank has developed an effective digital social engagement channel with a powerful reach
Read moreBronze

Allianz Real Life
Allianz’ products are promoted by picturing in a humoristic way the need to underwrite reliable insurances
Read moreEveryday Banking
Gold

mDeals – Europe’s first transactional marketing platform
First European implementation of merchant-funded transactional marketing offering discount value eclipsing traditional banking rewards programs, automatic redemption with card transaction...
Read moreBronze

BBVA Wallet
BBVA Wallet is your wallet on the go, with value added banking services, savings and promotions.
Read moreGlobal Innovator
Most Disruptive Innovation
Gold

mDeals – Europe’s first transactional marketing platform
First European implementation of merchant-funded transactional marketing offering discount value eclipsing traditional banking rewards programs, automatic redemption with card transaction...
Read moreSilver

Kotak Jifi
Jifi is an integrated social bank account, which seamlessly incorporates social networking platforms like Facebook and Twitter with mainstream banking.
Read moreMost Promising idea
Gold

30-second loan
30-second loan is perhaps the fastest and most convenient loan in retail banking worldwide with cash delivered instantly to account...
Read moreBronze

Geolocation in bank branches using the iBeacon technology
The first iBeacon geolocation application in the French banking industry to increase the performance of branch advisers and the quality...
Read morePhysical Distribution
Gold

Umpqua Bank New Flagship Store
Umpqua Bank's new flagship store, which debuted in San Francisco in August 2013, challenges expectations of a typical bank branch,...
Read moreSilver

Floating Branch (the Voyager V boat)
The Voyager V is a bank branch on a boat, serving communities living along the River Solimões to ensure banking...
Read moreBronze

Customer Service Model - branch concept
A branch concept that has proven that banking is both somewhere you go and something you do.
Read moreSales Effectiveness
Sustainable Business
Silver

Fifth Third Bank Homeowner Reemployment
Homeowner Reemployment at Fifth Third Bank is an industry-first program that helps its customers find jobs and stay in their...
Read moreBronze

WhyMoolah App
Improving financial literacy among Singaporean youths through a mobile game based on their lives in Singapore.
Read more