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The first iBeacon geolocation application in the French banking industry to increase the performance of branch advisers and the quality of customer reception.
The first iBeacon geolocation application in the French banking industry to increase the performance of branch advisers and the quality of customer reception.
The project introduced accessible resources to Bradesco Seguros’ digital platforms, ensuring inclusion and independence for deaf individuals by simplifying access...
Innovation is the foundation of progress in the ever-changing field of customer service. ICICI Lombard (ILGIC) in late December 2022...
TopGPT by Topdanmark is the first customer-facing GPT in European insurance, and has achieved true business value since its launch...
AI-based tool that optimizes agent advice, personalizing the response to customer needs and queries.
This new functionality aims to provide a secure communication channel between customers and Revolut’s support team.
This innovative account, combined with the previously introduced Visa Global credit card, offers a comprehensive solution designed to meet the...
CaixaBank is taking significant steps to ensure financial inclusion in Spain by expanding its mobile banking services, now available in...
This innovation transforms how users interact with banking support, breaking language barriers and simplifying complex processes.