08/09/2014 Banking Innovation


Much more than words, a true insurance commitment!

Innovation presentation

Fidelidade developed the WeCare solution to better support serious accident victims by helping them get back their professional, family and social lives. The solution was designed to extend beyond a legal obligation to provide a compensation service, and enables Fidelidade to act as a partner with victims, whether or not they are a customer.

Uniqueness of the project

WeCare was developed in the last few years by the auto and worker’s compensation insurance claims departments as part of Fidelidade’s corporate social responsibility strategy.

The solution guarantees assistance to people injured in severe accidents and addresses the issues of social inclusion by providing:

• Home support

• Family support

• House/car adaptation

• Occupational adaptation

• Sport adaptation

• Support and rehabilitation

• Special transportation

• An analysis of the lifetime needs and associated costs

• Financial advice

• Professional reintegration support

• New employment opportunities

• Training.

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