Qorus Banking Innovation Awards 2019

Innovations aimed at widening the traditional banking products offering plafond with niche-oriented products as well as value added services. Innovative products and services that bring the bank outside their traditional boundaries right into customer’s daily life and needs. This category includes innovations also in the payments arena that enable faster, easier and safer payments for customers #ValueAddedServices #NicheOrientedOffering #NewProducts #DigitalPlatform #CustomerOriented #OpenBanking #API #ThirdParties #MobilePayments   #NFC #AccountToAccount #InvisiblePayments

Innovations from Digital Attackers with banking license or new brands launched by incumbents aimed at creating scalable new end-to-end value proposition such as new mobile only brand or pan-European platform banks for SMEs. This includes innovative strategies and offering that enable faster and agile growth in terms of customer acquisition and segment penetration #Fintech #Attackers #Neobanks #Agile #PlatformBanks #IncumbentsThatLaunchNeobanks

Innovations aimed at improving efficiency and effectiveness of the marketing funnel or at rethinking how the Bank reach Customers for marketing purpose in the digital space, also increasing customer and prospect awareness and boosting contact-to-sales conversion #ContentPersonalization #ContentOptimization #NicheCustomerTargeting #NewCampaignConcepts #BrandAwareness #ProximityMarketing #Prospecting&Retargeting #Online&OfflineTrafficGeneration

Innovations aimed at becoming a data-driven bank leveraging analytics and artificial intelligence at scale. Innovations in this category include for example analytics-dedicated center of excellence as well as data monetization initiatives and artificial intelligence solutions to provide new support and advisory services #CustomerAnalytics      #ArtificialIntelligence    #DataMonetization #DataDrivenPersonalization

Inovations in Banks’ physical and digital distribution channels aiming to enhance and reinvent the Bank-Customer relationship and to change how Banks engage Customers at every touchpoint, providing a seamless and personalized experience. Innovations in this category may include new retail experiences, mobile or social as sales or service channel #DistributionModelInnovation #Omnichannel #DigitalTransformation #DigitalSales #ExperienceMeasurement #GeolocatedServices #SeamlessExperience #NewBranchLayout #MobileSales #SocialSales #DigitalSME #DigitalCorporate

Innovations aimed at empowering Bank’s workforce or strengthening workforce methodologies and processes, leveraging technology to infuse high-value human touch in the relationship model. Innovations in this category may also include new tools or methods for measuring performance as well as initiatives that aim to diffuse a digital culture, facilitating long lasting behavioural changes #WorkforceEmpowerment #HumanTouchinCustomerRelationship #DiffusedDigitalCulture #GamificationForBeahaviouralChange #ContinuousLearning #EmployeeExperience #DigitalLearning #DigitalHR

Innovations that demonstrate an institution’s recognition and objective to address social issues (e.g. inclusion, diversity), to support SMEs in their development, to develop an environmentally-friendly policy,  and that demonstrate their desire to build and respect the trust customers place in them. #UniversalDesign #BarrierFreeBanking #Unbanked #Underbanked #MicroCredit #SocialCrowdfunding #GreenBanking #Transparency #SocialImpact #EnvironmentalImpact