U By Emaar Credit Cards Qorus Banking Innovation Awards 2019
Submitted by
Emirates NBD
Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Turkey) region, serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking,...
United Arab EmiratesCategory
Offering Innovation
Innovation presentation
The U By Emaar Credit Cards was a convergence of a vision shared by two of the biggest home grown UAE brands - Emirates NBD & Emaar, to launch a Credit Card product that truly differentiates itself in the region in terms of Customer Value, Building Experiences & Loyalty & Driving strong ROI. The Cards were launched on 18th September 2018 across 3 variants offering an unparalleled rewards program with a complimentary tier status in the U By Emaar program granting multiple additional lifestyle benefits and privileges including exclusive access to priceless experiences, movie offers, shopping previews etc. 1. U By Emaar Family 2. U By Emaar Signature 3. U By Emaar Infinite In a market crowded with Credit cards which are predominantly single product / multi brand retailers, the need was to establish a strong lifestyle and retail centric product in the market which resonates across consumer (high) spend categories while bringing everyday value to customers. The U By Emaar Credit Card is the global first retail conglomerate credit card offering customers an unparalleled rewards eco-system across 2500+ touch points in Emaar including The Dubai Mall, Marina Mall, The Emaar Hospitality Group, Emaar Entertainment Group & Emaar Community Centers. The market has taken the product exceedingly well; within the first 3 months of the launch, our acquisition numbers were 200% over target making U By Emaar Cards our fastest selling product. With 50,000+ cards acquired in less than a year of launch, this product already accounts for over 30% of Emirates NBD credit card sales and 6% of credit card sales across the UAE.
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