Qorus-Infosys Finacle Banking Innovation Awards 2025
Created in 2013, the Banking Innovation Awards are now recognized as the global benchmark for banking innovation.
About the awards
Banking is undergoing a seismic shift—more transformation has happened in the last decade than in the entire century before it. In this era of relentless disruption, the industry needs bold visionaries—lighthouses of change—who will not just adapt but define the future of banking and shape what Next-Gen banking looks like.
The Qorus-Infosys Finacle Banking Innovation Awards is a global competition that showcases the groundbreaking and effective Next-Gen innovations that are taking advantage of emerging technologies and responding to the disruption and opportunities in banking. Over the years, these awards have become the industry's benchmark for excellence and the awards ceremony is recognized as the premier annual gathering of banking innovators and their ideas worldwide.
This year, Qorus and Infosys Finacle are proud to partner once again to celebrate outstanding banking innovations, and make the awards even bigger and better! There is no charge to participate, and winners are determined by a rigorous, independent judging and voting process, so that the brightest ideas and boldest innovations take center stage.
Our criteria
An innovation committee shortlists the best innovation in each category based on 4 criteria:
Originality: The uniqueness of the idea in the marketplace and its potential as a gamechanger.
Impact: The innovation’s capacity to generate a superior, long-term competitive edge. This includes KPIs such as RoI, NPS, cost reduction, churn rate, employee engagement score, customer lifetime value (CLV), time reduction, carbon footprint, etc.
Universality: The innovation’s potential to be relevant and/or adapted for use in other markets, or even industries.
Form quality: A detailed description of the project in its various phases, its results, and the addition of presentation slides, videos or images to visualize and better understand the project.
Key dates
Categories
Business Model Innovation
Creative new products and initiatives that transform the bank’s business model to expand or redefine its role in the evolving ecosystem. This category aims to acknowledge banks that have spearheaded transformative efforts to compete in the realm of "new-age banking". This includes scaling novel models like a digital-first proposition, embracing embedded finance, marketplace banking, super apps, BaaS, and similar innovations.
Product and Service Innovation
This category showcases innovative products and offerings, developed independently or through collaborative partnerships, that match customers’ evolving digital lifestyles to foster sustainable growth. These include breakthrough concepts that dramatically enhance, transform, or tailor the banks’ offerings to specific market segments across products such as deposits, credit, payments, investments, and advice.
Business Banking Innovation
This category recognizes banks that are driving breakthrough corporate banking innovation and digitization across channels, cash management, payments, treasury, trade finance, and similar areas. It showcases banks driving such digital innovation to deliver tailored, efficient solutions enabling large corporates, mid-sized businesses, and SMEs.
Predictive, Generative, and Agentic AI Innovation
This category recognizes banking initiatives with pioneering AI-driven solutions driving substantial value and business outcomes. It includes initiatives leveraging emerging AI technologies like predictive analytics, generative AI, and agentic AI. The focus is on how these AI capabilities are applied to optimize operational efficiency, enhance decision-making, deliver superior customer experiences, and drive innovation.
Operations and Workforce Transformation
This category awards banks that have successfully navigated complexities with process re-engineering and operations, laying groundwork for profitable growth. Initiatives cover scalable processes that drive efficiency to support faster growth for bank’s revenue stream and asset base than for its overhead costs. The category also recognizes pioneering transformative initiatives that empowers their workforce. These projects cover transformation of workforce, employee experience, and overall organization culture in preparing for tomorrow, including the use technology and new approaches that empowers employees.
Customer Experience Innovation
This category showcases initiatives that leverage a variety of digital technologies to effectively engage clients, fostering a customer-centric approach that elevates loyalty, satisfaction, and advocacy. This includes significant enhancements in the bank’s marketing, sales and distribution, including physical distribution. It also captures management of customer channels, communications, engagement and relationships – both digital and physical.
Social, Sustainable & Responsible Banking Innovation
This category honors banks that are inspirational in their approach to ESG within their organization and in the development of appropriate customer offerings to meet these emerging needs. This includes innovations that advance the bank’s social purpose and its commitment to being a good corporate citizen and a true ally of its customers in their journey.
Emerging Tech Innovation of the Year
Innovations leveraging modern technology. The convergence of game-changing technologies such as Cloud, Gen AI, Blockchain, Open APIs, IoT, and Mixed Reality brings our imagination of tomorrow’s banking to life. Better technology is always at the heart of every organization’s quest to provide future-ready offerings. This particular award will recognize banks that inspire better banking by architecting the future by making the most of emerging technologies. Think of the new possibilities powered by Cloud, AI, Blockchain, Open APIs, IoT, and Mixed Reality.
Transformative Innovator of the Year Jury member choice
The winner is a bank or banking group that has successfully achieved a best-in-class transformation approach to create and deliver tangible value. Their corporate vision also commits it to continuous innovation and a journey of digital transformation to ensure the organization remains relevant, agile, and capable of adapting to the ever-evolving business landscape.
Neobanks and Fintech Player special awards Closed for submission
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Our judges
Laura Furlan
Poste Italiane
CEO Poste Vita Insurance Group
Santiago de Larrea Teruel
Creand
Head of Innovation and Digital Transformation
Xele Olaizola Azurmendi
Kutxabank
Head of Innovation
Cara Yick
Fubon Bank (Hong Kong)
Chief Information Officer
Alberto Fernandez Tomé
Banco Santander
Head of Homes, Loans, New Revenue Streams and Partnerships
Matt Taylor
SBS Bank
Head of Transformation
Pol Navarro Gonfaus
Banco Sabadell
Daily Banking & Digital Sales Director
Mirela Iovu
CEC Bank
Deputy Chief Executive Officer, Member Board of Directors
Nicole Stroj
Raiffeisen Bank International
Head of Innovation Management
Ian Gillard
Bangkok Bank
Senior Executive Vice President, Digital Channels
Jamie Broadbent
National Bank of Canada
Vice President, Digital
Izge Cengiz Ercan
Valley Bank
SVP, Director of Product Innovation
Deepak Sharma
Suryoday Small Finance Bank
Board Member
Sami Huovilainen
Citi USA
Managing Director, Head of Next Gen Analytics
Piergiorgio Grossi
Credem Banca
Chief Innovation & Data Officer
Marta Martínez López
Banco Cooperativo
Head of Innovation
Santiago Jarrin
Banco Pichincha
Vice President of Retail Banking
Douglas Peacock
Associated Bank
EVP, Chief Digital Officer
Diogo Mateus
Emirates NBD
Associate Vice President. Strategy & Customer Intelligence
Rodolfo Diaz Dominguez
Banco W
Vice President of Innovation and Marketing
John Alabastro
RCBC
CIO
Vyom Upadhyay
ICICI Bank
Deputy Chief Technology Officer
Alejandro (Alex) Carriles
Simmons Bank
Chief Digital Officer, EVP
Bartosz Zborowski
Bank Pekao
Head of Digital Sales and Service Department
Jarkko Mäensivu
Saldo Bank
CEO & Chairman
Astrid Drechsel-Grau
Consors Finanz
Chief Strategy & Engagement Officer
Bruno Jivan
Novobanco
Head of Innovation & Research
Joaquim Leal
Millennium BCP
Head of Digital Banking & Innovation
Tuncay Tuncer
Kuwait Finance House
Group Head Digital Transformation
Artur Callau
CaixaBank
Head of Corporate Innovation
Eddie Humphreys
Allied Irish Banks
Head of Personal Markets
Geoff Wenborn
Bank of Sydney
Chief Operating Officer
Yossi Erez
Israel Discount Bank
Head of Digital Banking
Jérémy Lambot
Ageas
Group Technology for Business Manager
Octavian Hera
Libra Internet Bank
Director, Head of Marketing
Maurizio Cimato
Intesa Sanpaolo
Innovation Manager, Innovation & Processes Department
Arvy Rajasekaran
Ally
CIO - Architecture and Corporate Technology
Dominic Larivée
Desjardins
Vice-President of Marketing and Business Intelligence
Isabella Frey
Erste Group
Managing Director at George Labs
Shane Howell
Westpac
General Manager - Commercial Banking
Ana Maria Barufi
Bradesco
Head of Research on Innovation at inovabra
Eng Hui Ti
Baiduri Bank
Chief Executive Officer
Enis Huseyin
Australian Military Bank
Chief Information Officer
Daniel Minarik
Tatra Banka
Chief Data and Innovation Officer
Parag Gupta
Zand Bank
Chief Operating Officer
Francisco Maroto
BBVA
Head of Blockchain and Digital Assets
Ivan Tomic
NLB Group
Group Head of Strategy & Business Development
Rahul Rasal
Security Bank Corporation
Executive Vice President & Retail Banking Segment Head
Robin Silfverhielm
SBAB
Chief Digital and Information Officer
Lila Canaj
Tirana Bank
Chief Retail Banking Officer
Johnny Wijaya
BNY
Head of Structure Finance Product, Corporate Trust
Olga Ceja
Banorte
Executive Director of Artificial Intelligence and Innovation
Charles Mudiwa
DFCU Bank
Chief Executive Officer
Matteo Concas
Banca Generali
Head of Digital Transformation
Sharon Maguire
Cynergy Bank
Chief Operating Officer
Quang Nguyen
Cake Digital Bank
Chief Executive Officer
Teresa Sousa
Banco BPI
Head of Innovation, Quality and Organization
Greo Belgers
BMW Financial Services
Executive Board Member & Chief Marketing & Innovation Officer
Rajesh Chandran
Axis Bank
Senior Vice President
Bahadir Samli
ING Belgium
CIO
Indra Utoyo
Allo Bank
CEO
Khatija Iffath
Kuwait International Bank
Executive Head of Business Excellence
Camilo Velasquez
BANCOLOMBIA GROUP
Innovation Center of Excellence Leader
Nikolina Zecic
UniCredit Group
Head of Group Culture and DE&I
Maya Ravia
Bank Leumi
VP Head of Strategy
Patryk Nowakowski
Santander Bank (USA)
Senior EVP, US Head of Technology & Operations
Dennis Omila
UnionBank of the Philippines
Chief Transformation Officer
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