Voice of Customer Programme Qorus Banking Innovation Awards 2023

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UBA Ghana

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22/09/2023 Banking Innovation
Launching our 'Voice of Customer Programme' in February 2022 was a significant milestone in this journey. It empowers our customers to provide real-time feedback with ease. Through an online portal seamlessly integrated into our website and transactional emails, we offer our customers a platform to share their experiences, concerns, and suggestions. But at UBA Ghana, we take it further. Those who grant permission to be contacted receive immediate support, and every issue raised becomes an opportunity for improvement

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