All your Daily Banking payment operations in one App Qorus Banking Innovation Awards 2023

Submitted by

Banco Sabadell

Premium

20/09/2023 Banking Innovation

How to simplify the ecosystem of Banco Sabadell's apps by integrating Bizum's P2P payment services and presential mobile payment in the main Sabadell App

Innovation details

Country
SpainCategory
Core Offering InnovationKeyword
PaymentsTotal Cost
$1M-5M

Innovation presentation

Banco Sabadell's customers needed a second app for their daily and NFC payments thru mobile phone. The objective of the initiative was to integrate the functionalities into the bank's main App, achieving the challenge of maintaining the ease of use that a specific app provides and increasing the level of user satisfaction while minimizing the impact of the change.

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