AFFIN Automated Safe Deposit Locker Qorus Banking Innovation Awards 2023

Being the first and only Financial Institution in Malaysia to offer the Automated Safe Deposit Locker (ASDL), we are committed to delivering exceptional services and setting new standards for security, reliability, and customer satisfaction. AFFIN BANK strives to become a modern and progressive organization of the future, embracing creativity and technology in the ever-changing business environment. Our mission in safe locker is to provide individuals and businesses with a secure and confidential storage solution for their valuables, documents, and important belongings, ensuring peace of mind and convenience for our customers. The ASDL was launched in December 2022, one of the objectives is to enhance customer experience; our Bank’s ongoing commitment to customer centricity values, providing innovative financial solutions and technologically advanced propositions, modern and user-friendly experience to customers in line with our “Always About You” tagline. The ASDL is an advanced, self-service robotic system with cutting edge technology that provides secure storage for valuables and belongings. Commitment to Compliance: 1. We adhere to all relevant regulations and compliance standards, ensuring the confidentiality and privacy of our customers' belongings. 2. We’ve conducted rigorous Risk Assessment to ensure the operations, compliance, safety, security, legal, regulatory and system risks are mitigated 3. AML and KYC Policies: Our robust Anti-Money Laundering (AML) and Know Your Customer (KYC) policies contribute to maintaining the integrity of our services Awards and Recognition: Automated Safe Deposit Locker 1. The CHT Excellence Awards 2022 – Asset Security AI 2. The Malaysia National Business Awards 2023 – Financial Services Awards 3. Global Retail Banking Innovation - Best Technology Implementation by a Retail Bank Clientele: Our clientele includes affluent and high-networth individuals, families, businesses, financial institutions, and organizations seeking a secure storage solution for their valuables and sensitive documents.