CBOT Platform Qorus Banking Innovation Awards 2023

CBOT is a pioneering conversational AI company with a specialized focus on the financial sector, offering a robust, no-code, end-to-end customer service automation platform known as CBOT Platform, which facilitates the creation of highly effective, AI-powered banking virtual assistants. Esteemed Turkish financial institutions like İşbank, Ziraat Bank, Halkbank, Garanti BBVA, ING, QNB Finansbank, and Fibabanka have selected CBOT to develop their AI-driven virtual assistants, which serve dual roles in both customer support and employee help desk operations, allowing users to seamlessly access instant information and execute transactions such as account inquiries, debt payments, and card applications across a multitude of platforms—web, mobile apps, and various messaging services—via both text and voice interaction.