CBOT Platform Qorus Banking Innovation Awards 2023

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Cbot.ai, a San Francisco based conversational chatbots company that specializes in AI-based solutions, has become one of the noteworthy startups of the last year. Silicon Valley based startup focuses on developing solutions that help global brands operating in financial services, health, e-commerce and customer services sectors to enhance customer experience...

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08/09/2023 Banking Innovation

CBOT is a pioneering conversational AI company with a specialized focus on the financial sector, offering a robust, no-code, end-to-end customer service automation platform known as CBOT Platform, which facilitates the creation of highly effective, AI-powered banking virtual assistants. Esteemed Turkish financial institutions like İşbank, Ziraat Bank, Halkbank, Garanti BBVA, ING, QNB Finansbank, and Fibabanka have selected CBOT to develop their AI-driven virtual assistants, which serve dual roles in both customer support and employee help desk operations, allowing users to seamlessly access instant information and execute transactions such as account inquiries, debt payments, and card applications across a multitude of platforms—web, mobile apps, and various messaging services—via both text and voice interaction.

Innovation details

Country
TurkeyCategory
Neobanks & Specialized PlayersKeyword
AI & Generative AI

Innovation presentation

Since our establishment, we have been empowering financial services enterprises with our top-notch conversational AI-based automation platform, delivering end-to-end customer care. CBOT Platform is a leading enterprise-grade conversational AI solution that facilitates the creation of chatbots and virtual assistants. In this realm, CBOT competes with global giants such as IBM Watson, Microsoft Luis, and Google Dialogue Flow. Our platform enables businesses to build virtual assistants and conversational automation systems for both customer-facing and employee support purposes, and has been featured in Gartner market reports and partnered with META, Google and Open AI. We embarked on our journey with a deep commitment to R&D in AI technologies. Today, we stand as a frontrunner in the conversational AI industry, boasting 100% technology ownership, a comprehensive product suite, and a prestigious enterprise-level clientele. With CBOT Platform, organizations have the capability to construct AI-driven chatbots and virtual assistants that communicate with human-like fluency, tailored to specific use cases. Remarkably, the platform is designed for ease; users can craft virtual assistants and even integrate them with company systems without a single line of code. Now, we focus our R&D efforts on GPT and we created CBOT GPT, enterprise GPT for the use of large companies and institutions.

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