Personal Business AI Integrated Agent Qorus-NTT DATA Innovation in Insurance Awards 2026

Hello, we are the team behind the "Personal Business Integrated AI Agent" – a pioneering initiative from Ping An Property & Casualty Insurance Beijing Branch, co-developed with the Technology Center's Data Intelligence Platform.

We're tackling a critical pain point for frontline insurance professionals: up to 40% of their workday is consumed by repetitive tasks like data entry and progress tracking. This leads to inefficiency, high communication costs, and information delays.

Our solution is the first AI+RPA integrated agent designed specifically for frontline business scenarios. By deeply fusing Artificial Intelligence with Robotic Process Automation, we're transforming insurance technology from a mere "assistive tool" into a true "intelligent collaborator."

Our mission is clear: to achieve automation, intelligence, and integration in insurance operations. This will significantly boost operational efficiency, reduce manual error risks, and free up valuable human resources. Ultimately, it allows our frontline staff to focus on what matters most – delivering exceptional customer service and driving business growth.

We believe technology should serve people, not burden them. This project was born from that conviction. We'd welcome the opportunity to discuss how we can bring tangible change to your team.