Agentic Insurance Qorus-NTT DATA Innovation in Insurance Awards 2026

The insurance industry has resisted modernization for decades. Businesses buy coverage they don't understand, at prices they can't rationalize, from companies that don't care. Counterpart was built to change that, not by disrupting the ecosystem, but by powering it with an intelligence layer that connects carriers, brokers, and businesses into something that actually works.

The concept: replace the annual insurance transaction with a continuous risk management partnership. Agentic Insurance™ unifies underwriting, broker services, risk mitigation, claims management, coverage, and capacity into one AI-native platform. Built from day one around insurance expertise, not bolted onto legacy infrastructure.

The reasons: 92% of small businesses now use AI in daily operations. The risk landscape is shifting faster than traditional carriers can price it. On February 9, 2026, OpenAI's first approved insurance app wiped billions off incumbent market caps in a single day. The industry's lack of technological investment is no longer a quiet problem, and is now an existential one.

The competition falls into two camps: legacy insurers with data but no ability to encode it, and horizontal AI vendors with tools but no insurance depth. Counterpart combines both; seasoned insurance professionals and a platform that gets smarter with every submission, policy, and claim.

Results to date: 200,000+ applications processed, ~$150M in gross written premium, 40% loss ratios versus a 60% industry standard, 50% faster claims resolution, and a 4.7/5 claims satisfaction score. The Dentists Choice program with Aspen Insurance placed 11,000 dentists on coverage across all 50 states in just 150 days.

The goal is to become the operating system for business risk, where prevention is primary, and coverage is the backstop.