State subsidies in mobile banking app Qorus Reinvention Awards - Europe - Winner
Czech RepublicCategory
Social, Sustainable & Responsible BankingKeyword
Customer experience, Financial advice & Robo-advisory, Beyond financial services & ecosystems, ESG & Sustainability
Innovation presentation
With fast pacing inflation (esp. in CZE) many Czech households face difficulties to make ends meet at the end of the month. At the same time there's limited knowledge among clients regarding the possibility to utilise various state subsidies (e.g. housing allowances) or even some sort of stigma to go and physically apply for such subsidies/benefits from the state. Therefore we put together calculator within our mobile banking app George, where clients after filling-in their details (income, expenses etc) see whether they might be entitled for various state subsidies.
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