Connect et Moi Qorus Innovation in Insurance Awards 2016 - Winner
FranceCategory
Best Disruptive Product or ServiceKeyword
Prevention, Seniors, IoT & Telematics, Nominated
Innovation presentation
Concept : Solution developed in partnership with a french startup SeniorAdom. Elderly Preventive solution + day to day assistance solution designed for taking care of people alone at home. This solution is based on a learning expert system (algorithm) which learn the habits of the person at home. Addressing several key issues for senior (prevention and emergency) by only capturing motion : fall detection, denutrition, dehydration or decrease of activity. The system generates 2 types of alerts : Precautionary and critical alerts. Critical alerts are automatically received by our 24/7 assistance call center in order to solve the situation. Precautionary alerts are pushed by sms to client caregivers. Reasons behind : 1/Disrupt the traditional "téléassistance" market by providing prevention and enhancing emergency services thanks to IoT, 2/ Start a learning curve on IoT solution for the elderly segment State of the competition : No competitor in our direct competitive landscape with ready to sell solution (tested and approved) Source of inspiration: Leverage IoT capacities and find a new way to avoid the traditional and stigmatizing wearable "teleassistance" device (pendant) Department involved (Europ Assistance and/or SeniorAdom): IT, marketing, operations, legacy, sales Main result so far: Commercial : attraction for the caregivers (prescriptors), appetence for the "young" seniors who are reluctant to current teleassistance solution.
Interested in learning more?
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.