MetLife Intelligent Virtual Assistant Program Qorus Innovation in Insurance Awards 2018

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MetLife

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18/04/2018 Insurance Innovation

The MetLife Intelligent Virtual Assistant program establishes a new platform for delivering a next-generation customer service experience on the phone, with AI-driven “Intelligent Virtual Assistant” that transforms all-too-often frustrating phone experiences into productive “conversations” that gets customers the answers they need more quickly.

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MetLife Intelligent Virtual Assistant Program Qorus Innovation in Insurance Awards 2018

Submitted by

MetLife

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