Submitted by
Allianz Partners
Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are...
SpainCategory
Product & Service InnovationKeyword
Customer experience, Operational excellence & efficiency, Home insurance, Insurance, Innovation, Claims management, Automation, AssistanceTotal Cost
$500k-1M
Innovation presentation
MAvalue Selfcare is a web app that does not require previous downloading and allows the customer to notify any type of incident at home (content and/or building), obtain an immediate cover check, loss assessment, and instant cash settlement, in just a few seconds. The process is simple, intuitive, and seamless. No phone calls are required, no need to set a loss adjuster/surveyor appointment or to check multiple quotations. To ensure the highest accuracy in valuation, predictive models and AI algorithms have been developed based on an extensive database taking into account over 40 years of experience in repair in kind, over 15 million claims, over 8 million goods database for content valuation, and exhaustive pricing lists with unitary costs per damage & repair.
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