Inclined Line of Credit - iLOC Qorus Innovation in Insurance Awards 2024
United StatesCategory
InsurtechKeyword
Loans, Customer experience, Transformation, Insurance, Life insuranceBusiness Line
Life InsuranceDistribution Channel
Agents
Innovation presentation
Owners of permanent life insurance invest in their policies to provide for loved ones after they’re gone, but also to take advantage of the many financial opportunities these policies offer throughout their lives. At Inclined, we call these the “living benefits” of permanent life insurance. Our mission is to give more policyowners than ever before a better way to access the cash value they’ve built up in their permanent insurance policies at competitive rates, with a substantially enhanced customer experience.
Inclined was founded in 2020 by Josh Wyss, Mark Shaw and Graham Gerlach. The three founders started the company because they wanted to simplify the process of borrowing against permanent life insurance policies and enable access to policyowners with smaller cash value balances who are unserved by the current options in the market. With more than a trillion dollars of cash value in whole life policies in the U.S. alone, and only $150 billion borrowed against those policies today, the three founders recognized a huge opportunity to modernize an industry and help more consumers enjoy the living benefits from the cash value of their insurance policies.
As whole life policy owners who deeply understood the journey, the founders had firsthand experience with the parts of the process they found to be unacceptable and a clear vision for how to fix them. Taking out a traditional policy loan from the carrier was, “one of the most painful financial processes I’ve ever been through,” according to Inclined’s CEO, Josh Wyss. It took much longer than he’d ever anticipated, there were only a few loan products available to access his cash value, and rates were not as competitive as they should have been for a cash-backed loan.
The idea of Inclines was to create a platform that connects policyowners with financial institutions in a unique marketplace that maximizes efficiency, lowers barriers to access, improves customer experience, and fosters competitive rates. In 2022, they launched the Inclined Line of Credit, a revolving line of credit designed to give customers the ultimate freedom and flexibility to get the most out of the cash value of their whole life policies. In 2023, Inclined expanded availability of the iLOC by innovating to accept more types of policies from more insurance carriers.
Unlike policy loans and third-party bank loans, the iLOC offers:
- A fast, online application process that takes about 15 minutes - An online account management experience - Overnight draws and payments - Competitive rates - The ability to establish a line with as little as $25,000 cash value - No fees, ever - Established lines do not report to credit bureaus
Through its proprietary technology platform, Inclined manages customer acquisition and partners with a network of banks who are attracted to this asset to originate the loans.The borrower never pays any fees on the Inclined platform, and the process of opening an iLOC is simple and efficient compared to alternative products offered in the market.
Interested in learning more?
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.