22/03/2024 Insurance Innovation


Repair Manager connects each motor damage to the best-suited body repair shop. This does not only result in lower repair costs, a faster repair process, less repair emissions and higher repair quality, it also provides better margins for body shops.

Innovation presentation

Repair Manager is an all-in-one platform for Repair Management for motor insurance claims.

Insurance companies have all the tools in one place to:

- Manage the composition of their contracted repair network;

- Optimise their network performance;

- Distribute repairs to the best individual body shop;

- Increase the share of repairs handled in its network.

Our customers are able to achieve great results, directly from the start:

- Lower their repair costs by more than 6%, instantly;

- eliminate manual actions from the repair and distribution process;

- Create custom steering rules for specific customers;

- Work on sustainable cooperation with their contracted body repair shops.

Uniqueness of the project

We have developed state-of-the-art machine learning data models that can accurately determine which body shop is the best at repairing a certain type of damage by reviewing (large) sets of historical repair data.

There is no other solution that can analyse historical data and use that to predict the future. Other solutions focus on cost reduction after a repair has already been executed. Our solution prevents higher repair costs by actively steering a repair to a specialist before the repair is executed.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related innovations

12/04/2024 Insurance Innovation

FNB Insure Retrenchment Cover

The FNB Insure Retrenchment Cover is the market-leading benefit of its kind. It offers customers cover that pays a monthly...

12/04/2024 Insurance Innovation

FNB Funeral Insurance Refresh - Towards Greater Financial Inclusion

Funeral insurance continues to be a crucial aspect of coverage for South Africans. The Funeral Refresh initiative enhances the product's...

12/04/2024 Insurance Innovation

Unlocking True Mobility with Flexible Vehicle Subscriptions and a Seamless Insurance Solution

Through Admiral Pioneer, Admiral Group’s venture building studio, Admiral has launched an API-first embedded insurance platform to enable automotive businesses...

12/04/2024 Insurance Innovation

GAMA - Generic Analytical Model Automation

Introducing GAMA - Generic Analytical Model Automation, the cutting-edge solution revolutionizing intelligent document processing for Fidelidade Group. Developed collaboratively by...

Related news & insights

Embedded Insurance
12/04/2024 Video

Empowering green mobility: Laka's vision for sustainable insurance with embedded solutions

Tobias Taupitz, the CEO and Co-Founder of Laka, drives his company's aspiration to become the world's leading green mobility partner....

09/04/2024 Study

Driving forces: The interplay of financial services and the EV sector

The financial services sector and the electric vehicle (EV) sector are two dynamic realms undergoing a significant transformation in today's...

09/04/2024 News

MMA's new mobile app: Redefining customer experience

This new offering is tailored for both individual and professional clients, with a primary goal of simplifying their day-to-day interactions...

08/04/2024 Article

Insurance Innovation of the Month: Caminhos by Bradesco Seguros

This month’s Qorus Insurance Innovation award goes to Bradesco Seguros for Caminhos, a unique mentoring program designed to support and...