"Caminhos" - GBS Mentoring Program Qorus Innovation in Insurance Awards 2024- Nominated
BrazilCategory
Workforce TransformationKeyword
AI & Generative AI, HR & New ways of working, LearningBusiness Line
Employee BenefitsDistribution Channel
Online / Direct
Innovation presentation
"Caminhos" Mentoring Program redefines the mentoring experience by prioritizing the participants' protagonism. Here, membership occurs due to a mutual desire to share experiences and acquire learning. Mentees have the autonomy to choose the topics to be explored with their mentors, while an artificial intelligence tool guarantees an accurate "match", combining affinities anonymously and without human intervention.
The program also includes specialized workshops and indicators for a complete assessment, focusing in customer centricity and creating a "wow" journey for participants, enabling them to follow their own paths.
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