BMO completes acquisition and integration of Bank of the West, largest in Canadian banking history. Qorus-Infosys Finacle Banking Innovation Awards 2024

Submitted by

BMO Financial Group

Premium

19/06/2024 Banking Innovation

An 18-month journey to combine banks, cross-boarder into a singular tech environment. Scale and complexity, impacted every Line of Business delivered on-time and without significant issues or customer impact.

Innovation details

Country
United StatesCategory
Operational ExcellenceKeyword
Customer acquisition & loyalty, Customer experience, Operational excellence & efficiency, Customer service, Transformation

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