Credit reviews Qorus-Infosys Finacle Banking Innovation Awards 2024

With the aim of streamlining the process that leads to the review of overdraft files and simultaneously reducing the number of files to be reviewed. The bank's choice was to want to change the approach to the topic of overdraft review from a scheduled review with fixed deadlines to a logic of event-driven reviews. The file is reviewed only when there are anomalies or deteriorations from the initial situation. The objective therefore was to reduce operational loads on branches by centrally reporting only the most urgent positions.The structures involved were the credit management and the commercial management.

- Specialization of algorithms by customer type - Reduction in the number of positions reviewed and less effort expended on the facilities involved. - Definition of new ad hoc credit policies for overdraft reviews - Creation of a new credit algorithm to manage the new process