CompliMate - GenAI Automate Compliance Qorus-NTT DATA Innovation in Insurance Awards 2025 - Winner
ChinaCategory
Workforce TransformationKeyword
Operational excellence & efficiency, AI & Generative AI, Transformation, Regulation, Social media, Marketing & sales, AutomationBusiness Line
Life InsuranceDistribution Channel
Agents
Innovation presentation
Compliance auditing in the insurance industry faces unprecedented challenges. In China, the volume of marketing collateral grows by over 36% annually, driven by industry expansion. Even more daunting is the rapid rise of AIGC technologies, which generate content at rates 22 times greater than traditional methods, so a significant manpower gap for compliance auditors has appeared. To address these challenges, we created CompliMate, a transformative solution that revolutionizes the traditional multi-round, manual review process and dramatically increases efficiency.
CompliMate introduces a collaborative model where auditors and AI work seamlessly together. Auditors provide policy insights, define rules, and input these into the AI system, allowing CompliMate to handle the entire auditing process. What once took 2-3 days and required 3-5 different specialists to review a document now takes just 2-10 minutes, powered entirely by AI.
Beyond handling traditional text-based content, CompliMate integrates multi-modal extraction and analysis, enabling it to process a wide range of materials—including images, PPTs, PDFs, audio, and video. This makes it capable of auditing all types of marketing collateral within the insurance industry, replacing manual labor across all scenarios.
Even more impressively, CompliMate not only achieves a multifold efficiency increase but also surpasses the quality of traditional human auditors, with a 99.5% accuracy rate. Unlike conventional keyword-based detection, CompliMate leverages semantic recognition and contextual understanding, enabling it to identify both explicit and hidden compliance issues. It uncovers subtle violations such as innuendo, language traps, and image-based misdirection—offering a level of precision previously unattainable.
Currently, CompliMate is deployed for traditional marketing collateral auditing within companies and is also available as an API service. This enables real-time audits and intelligent rewriting of AI-generated content from various AIGC application, ensuring all materials are compliant and legally sound. By combining human expertise with the power of AI, CompliMate sets a new standard for compliance auditing, ensuring both efficiency and unparalleled accuracy in a rapidly evolving industry.
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