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The Contact HUB is novobanco’s AI-powered omnichannel solution that automates simple interactions, intelligently redirects calls, and enhances customer experience—boosting efficiency and satisfaction across the retail network.
Qorus-Infosys Finacle Banking Innovation Awards 2025- Nominated
Contact Hub – novobanco Contact HUB "Super Power Omnichannel relationship"
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28/05/2025
Banking Innovation
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