Branch Indent Vault - Securing Every Request, Empowering Every Branch. Qorus-Infosys Finacle Banking Innovation Awards 2025
IndiaCategory
Product and Service InnovationKeyword
Operational excellence & efficiency, Branch & Physical distribution
Innovation presentation
Concept: Branch Indent Hub is a centralized system that streamlines indent (requisition) requests across all bank branches, enabling real-time tracking, reducing delays, and improving operational efficiency.
Why It Was Built: Manual and fragmented indent processes were causing delays, inefficiencies, and lack of visibility. The system addresses these issues with automation, transparency, and control.
Competitive Edge: Unlike generic ERP tools, Branch Indent Hub is purpose-built for banking, offering tailored workflows and easy integration.
Inspiration: Drawn from internal audit findings, industry best practices, and branch-level feedback, adapted from modern supply chain systems.
Departments Involved: Joint effort by IT, Branch Operations, Procurement, and Compliance teams.
Results So Far:
* 40% reduction in indent processing time * Full traceability of requests * High user adoption and satisfaction
Interested in learning more?
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.